EcomAppReviews
Jotform ‑ Form Builder icon

Shopify app

New

Jotform ‑ Form Builder

Build forms for leads, orders, feedback, and customer requests

Rating on Shopify
5.0(2)
Reviews
2
Developer
Jotform
Launched
August 26, 2026
Pricing
Free
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Forms

#52 of 131

See the ranked table

Rank in Surveys

#40 of 112

See the ranked table

Bayesian rating

4.69

category median 4.65

Reviews in the last 180 days

2

from the 2 reviews on the listing page

1 and 2 star share

0%

0 of 2

Starting price

Free plan

band: Free

Rating distribution

2 ratings on the listing when last refreshed.

  • 5 stars2(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 1 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsSep 11, 2026Power HVAC Services Inc.™Canada2 days using the app

    "good"

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Form customization

  • Conditional logic
  • Custom styles
  • Drag-and-drop editor
  • Embedded forms
  • File upload
  • Templates
  • Multi-page
  • Pop-ups
  • Real-time editing
  • Scheduling
  • Multi-language

Survey types

  • Customer satisfaction
  • Market research
  • Net Promoter Score (NPS)
  • Product feedback
  • Post-purchase

Submission management

  • SMS
  • Email
  • Data export
  • Analytics
  • Customer segments

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Flow, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Products, Online Store, custom data

  • View products: Products, product listings, collections
  • View Online Store: Online Store pages, theme
  • Edit custom data: Metaobject definitions, metaobjects

Developer

Jotform

Apps in the dataset:
2
Address:
San Francisco, CA, US
Website:
not stated
Support email domain:
jotform.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 73 words.Show
  • Embed custom forms and surveys directly into your storefront without coding
  • Collect orders, payments, leads, feedback, and customer requests in one place
  • Build smart forms with conditional logic, prefilled fields, and file uploads
  • Automate follow-ups, approvals, documents, and e-signatures after submissions
  • Use AI Agents to answer questions, capture data, and support customer workflows

Create contact, order, registration, payment, survey and custom forms to collect leads and customer

Jotform helps Shopify merchants collect customer information, feedback, leads, orders, and requests with customizable forms and surveys. Build forms without code, embed them in your store, use conditional logic and prefilled fields, accept uploads and payments, and manage submissions in one place. Automate follow-up, create documents, collect e-signatures, and use AI-powered workflows to turn responses into completed business processes.

Questions and comments

Questions people ask about Jotform ‑ Form Builder, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.