Shopify app
NewOmi: Sales Associate
Online shopping has never had a sales associate. Now it...
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- Omi
- Launched
- September 22, 2025
- Pricing
- From $199/month. Free trial available.
- Languages
- English, Spanish, French, Swedish, Italian, Igbo, Yoruba, Chinese (Simplified), Chinese (Traditional), Korean, Japanese
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.65
category median 4.65
Reviews in the last 180 days
2
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
$199/month
band: $100 to $299 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $199/month | not offered | 14 days | none stated | not listed |
| Pro | $599/month | $6109.80/year | 14 days | none stated | not listed |
| Scale | $1,199/month | $12229.80/year | 14 days | none stated | not listed |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 12, 2026ASSOULINEUnited States5 months using the app
"Omi has been a wonderful addition to our store. The team is truly second to none and has become an extension of our own. We're ..."
5 starsOct 1, 2026UNION LOS ANGELESUnited States10 months using the app
"Innovative product, results-focused team. A well-deserved 5 stars. Omi hangs in the back until a customer actually needs it, then comes through with product knowledge ..."
Screenshots
3 of 4 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 3: Recommends products from your catalog and suggests pairings as s 
2 of 3: Engages shoppers in natural conversation, the way in-store staff 
3 of 3: Surfaces sale items and recommends alternatives when products go
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Email chat
- Agent analytics
- Customer insights
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Order updates
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
- Business hours
- Welcome messages
- Chat buttons
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders, Online Store, other data
- View products: Inventory, products, collections
- View orders: All order history for the last 60 days
- Edit Online Store: Theme, Online Store page content on a path controlled by the app
- View other data: Locations, publications of products on sales channels
Developer
Omi
- Apps in the dataset:
- 1
- Address:
- Seattle, WA, US
- Website:
- youromi.com/documentation
- Support email domain:
- youromi.com
- English support:
- yes
- Resources:
- Privacy policy, App Documentation
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- Recommends products from your catalog and suggests pairings as shoppers browse.
- Answers product, order, and shipping questions instantly, around the clock.
- Tune the voice and look to your brand: tone, colors, fonts, and avatar.
- Connects to your Shopify catalog in minutes. No code, no theme edits.
Virtual sales assistant that guides shoppers and recommends from your catalog
Online shopping has never had a sales associate. Now it does. Omi is the in-store experience, online. It works the way your best in-store staff does. Greeting shoppers, suggesting what pairs well, surfacing what's on sale, and finding alternatives when something is out of stock.
Omi understands your catalog, recommends complementary products, and handles order and product questions automatically. Connects to your Shopify catalog with self-serve setup. Nothing about your current site changes.
Questions and comments
Questions people ask about Omi: Sales Associate, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.