Shopify app
NewMSG91
Boost conversions through chatbots and custom user journeys.
- Rating on Shopify
- 2.0(4)
- Reviews
- 4
- Developer
- Superheros Inc
- Launched
- August 22, 2022
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.06
category median 4.50
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
25%
1 of 4
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | 20,000 Transactional Emails Free. In-app purchase is required as per our dial plans. | not listed |
Rating distribution
4 ratings on the listing at crawl time.
- 5 stars2(50%)
- 4 stars1(25%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(25%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starJun 10, 2026Who Wore WhhatIndia21 days using the app
"very poor customer support, when asked for certain steps to help our dev team with your app integration, they straightaway said no "we wont help" ..."
5 starsDec 14, 2022Prisma GarmentsIndia2 months using the app
"Great app, support team services is extraordinary. Very helpful for running campaigns, sending messages to our customers. Overall Awesome experience."
4 starsSep 16, 2022Nisarga HerbsIndia8 days using the app
"Great app. It is user-friendly and the MSG91 support team is extremely helpful with setting up campaigns and troubleshooting."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Email reminders
- SMS notifications
- Multi-channel messaging
- Automated workflows
Display options
- Triggers
- Multi-language
- A/B testing
Real-time messaging
- AI chatbots
- Live chat
- SMS
- Email chat
- Voice support
- Multi-language
- Push notifications
Automated responses
- Cart recovery
- COD verification
- Discounts
- Product recommendations
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
Customization
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Email 15 apps
- Push Notification
- RCS
- SMS
- Voice
- WhatsApp 35 apps
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Superheros Inc
- Apps in the dataset:
- 1
- Address:
- 651 N Broad St Suite 201, Middletown, DE, 19709, US
- Website:
- msg91.com
- Support email domain:
- msg91.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Dondy: WhatsApp Marketing+Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
WhatFlow: Whatsapp Automation
On Shopify, not yet in the dataset · listed as similar by Shopify
WhatFlow WhatsApp Business API
On Shopify, not yet in the dataset · listed as similar by Shopify
Pushdaddy Many Chat ,Cloud API
4.3(944) · shares 45% of feature handles
Ctx: WhatsApp Chat + Marketing
4.9(258) · shares 33% of feature handles
Smartsupp Live Chat & Chatbots
2.3(4) · shares 28% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- MSG91 supports communications across 190+ countries through all channels.
- Automate SMS based on Country Codes. e.g “+31” can have Spanish Content.
- Boost your conversions with well-targeted & personalized alerts across channels.
Abandoned Cart/Checkout Alerts, Chat Bot, Order Updates, Owner Alerts, Omni-channel communication.
Send customized communications through Email, SMS, Voice, RCS and Whatsapp for: 1. Abandoned Checkout Alerts 2. Signup Greetings 3. Abandoned Cart Alerts 4. Order Related Alerts 5. Order Cancellation Alerts 6. Refund Alerts
We, here at MSG91, focus on innovation and easy usability of our core offerings which include SMS, Email, Voice, WhatsApp and a dedicated OTP platform for two-factor authentication.
Use these channels to communicate with your visitors and boost sales.
Happy Messaging!
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
4 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.