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Shopify app

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Minnas: Free AI Support + Chat

Keep customer messages and order context in one calm Inbox

Rating on Shopify
No ratings yet
Reviews
0
Launched
July 27, 2026
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Helpdesk

#74 of 106

See the ranked table

Bayesian rating

n/a

category median 4.65

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$49/month

band: $30 to $99 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedOne Brand and one Teammate; Unlimited human conversations; 20 AI actions per month
Core$49/month$490/year14 daysnone statedUnlimited Teammates and conversations; One Brand with full history; 500 AI actions per month
Pro$99/month$990/year14 daysnone statedFive Brands and one unified Inbox; Unlimited Teammates and conversations; 2,500 pooled AI actions per month

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Channels

  • Email
  • Live chat
  • Chatbot
  • Help center
  • FAQs

Workflow automation

  • Response templates
  • AI responses
  • AI summaries
  • Escalation

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, orders

  • Edit customers: Customer data
  • Edit orders: All order history for the last 60 days

Developer

Toothpaste Apps

Apps in the dataset:
1
Address:
3270 Machado Ave, Santa Clara, CA, 95051, US
Website:
minnas.ai
Support email domain:
gmail.com
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 90 words.Show
  • Publish Messenger to your storefront from Shopify's theme editor
  • Summarize conversations and draft responses with built-in AI
  • Build custom workflows that can send AI-generated replies
  • Organize support with nested tags and customer-facing Guided flows
  • Run pre-built Shopify Actions or connect your own secure Actions

A free helpdesk with live chat, an AI support agent, and order context for faster replies.

Minnas brings email and live chat into one shared customer support Inbox with Shopify customer and order context. Turn on its AI agent to answer new messages automatically, or use AI summaries and reply drafts to keep your team in control. Build workflows that assign, tag, prioritize, and send AI-generated replies. Publish Messenger from the theme editor, organize helpdesk conversations with nested tags and Guided flows, and run Shopify Actions from the support workflow.

Questions and comments

Questions people ask about Minnas: Free AI Support + Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.