Shopify app
LeaderBuilt for ShopifyLucky Orange Heatmaps & Replay
Spot friction and optimize confidently with visual data.
- Rating on Shopify
- 4.6(898)
- Reviews
- 898
- Developer
- Lucky Orange LLC
- Launched
- July 8, 2014
- Pricing
- Free plan available
- Languages
- English, German, Italian, French, Spanish
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.58
category median 4.45
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
6%
50 of 898
Starting price
$19/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 sessions/month; 30 day data storage |
| Launch | $19/month | $182.40/year | none | none stated | 500 sessions/month; 30 day data storage; Discovery AI + $5/month |
| Build | $39/month | $374.40/year | none | none stated | 3,500 sessions/month; 60 day data storage; Discovery AI + $10/month |
| Grow | $89/month | $854.40/year | none | none stated | 10,000 sessions/month; 60 day data storage; Discovery AI + $20/month |
Rating distribution
898 ratings on the listing at crawl time.
- 5 stars775(86%)
- 4 stars58(6%)
- 3 stars15(2%)
- 2 stars7(1%)
- 1 star43(5%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
3 starsOct 6, 2026Office FlowerAustraliaOver 4 years using the app
"I use Microsoft Clarity, which offers similar features for free. I’m not really sure why I need to pay so much for this app when ..."
Developer replied. Read on Shopify
5 starsSep 30, 2026Local PasturesUnited States6 months using the app
"This app is fantastic! It gives me a daily pulse on how our store is doing. It also gives me insights into where customers get ..."
Developer replied. Read on Shopify
5 starsSep 18, 2026Recharged LivingAustraliaAbout 1 year using the app
"Lucky Orange has been extremely helpful for understanding how customers use my store. The session recordings and heatmaps make it easy to see where shoppers ..."
Developer replied. Read on Shopify
Screenshots
5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: See what's blocking conversions. 
2 of 5: Use key checkout events to filter quickly. 
3 of 5: Ask Shopify Sidekick. Get real answers from Discovery AI. 
4 of 5: Segments built from what people actually do. 
5 of 5: Follow every step from browse to buy.
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer behavior
- Real-time tracking
- Activity tracking
- Event tracking
- Session replay
- Replay filtering
- Segmentation
- Page views
- Cohort analysis
Marketing and sales
- Marketing attribution
- Checkout analytics
- Purchase tracking
- Funnel analysis
- UTM tracking
- Abandoned cart
- Pixel tracking
Visuals and reports
- Heatmaps
- Analytics dashboard
- Custom dashboards
- Data export
- Historical analysis
- Notifications
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, store analytics, Online Store
- Edit customers: Customer data, browsing behavior
- View products: Products, collections
- Edit store analytics: Reports, web pixels
- Edit Online Store: Online Store pages, Online Store script tags, theme
Developer
Lucky Orange LLC
- Apps in the dataset:
- 1
- Address:
- 8665 West 96th Street, suite 100, Overland Park, KS, 66212, US
- Website:
- www.luckyorange.com
- Support email domain:
- luckyorange.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Microsoft Clarity: AI Insights
4.6(2,392) · listed as similar by Shopify
Propel Replay, Survey, Heatmap
4.9(713) · listed as similar by Shopify
MIDA Replay, Heatmap & Insight
4.9(607) · listed as similar by Shopify
LogRocket: Replay & Conversion
No ratings yet · shares 83% of feature handles
HeatMap by Webyze
1.0(2) · shares 68% of feature handles
AI Attribution Analytics by MD
No ratings yet · shares 65% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- Watch session recordings and heatmaps to see where shoppers get stuck.
- Track cart abandonment and checkout drop-off by product and step.
- Ask Shopify Sidekick for instant answers on traffic, conversions, and checkout.
- Follow every step from browsing to purchase with conversion funnels.
- Ask visitors directly what's stopping them from buying with surveys.
Spot friction, fix cart abandonment, and ask Sidekick for AI-powered store insights.
Lucky Orange helps merchants understand why visitors leave without buying. Session recordings and heatmaps show where shoppers click, scroll and get stuck. Cart abandonment and checkout tracking reveal where the buying journey breaks down, and funnels follow visitors from browsing to purchase. Merchants can ask Shopify Sidekick a plain-language question about store performance and get an answer from their own visitor and sales data. Surveys let merchants ask visitors what's holding them back.
Questions and comments
Questions people ask about Lucky Orange Heatmaps & Replay, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
898 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.