EcomAppReviews
LiveSession Replays & Heatmaps icon

Shopify app

Emerging

LiveSession Replays & Heatmaps

Improve your store's UX and Conversions with deep Analytics

Rating on Shopify
3.1(11)
Reviews
11
Launched
April 5, 2024
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Analytics

#155 of 1230

See the ranked table

Bayesian rating

4.30

category median 4.57

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

18%

2 of 11

Starting price

$65/month

band: $30 to $99 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated1 000 sessions; Session Replay; Funnels; Clickmaps & Heatmaps; Engagement score; Filters; Segments
Basic$65/month$650/year14 daysnone statedEverything in Free and:; 5 000 sessions; Minimum duration; Resource backuping; Segment notifications; Session sharing
Pro 10k$99/month$990/year14 daysnone statedEverything in Basic and:; 10 000 sessions; DevTools; Custom events; REST API access; User identification
Pro 25k$199/month$1990/year14 daysnone statedEverything in Basic and:; 25 000 sessions; DevTools; Custom events; REST API access; User identification

Rating distribution

11 ratings on the listing when last refreshed.

  • 5 stars9(82%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star2(18%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 1 starNov 13, 2025dressupyourpurseUnited States6 days using the app

    "support is not replying i paid for a membership and it says not activated so i can't see sessions and support never replies GUYS DO ..."

    Developer replied. Read on Shopify

  • 5 starsJan 7, 2025Giftology LondonUnited Kingdom11 days using the app

    "The Live Session app is one of the best tools for understanding customer activity, offering a user-friendly interface and intuitive navigation. Setting it up was ..."

    Read on Shopify

  • 5 starsNov 14, 2024Biofield Care BulgariaBulgariaAbout 7 hours using the app

    "We've been using it literally for about 7-8 hours, if not less. It's the best-made software we've encountered—we've tried at least 3-4 others. For now ..."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Customer behavior

  • Real-time tracking
  • Activity tracking
  • Event tracking
  • Session replay
  • Replay filtering
  • Segmentation
  • Page views
  • Visitor IP
  • Cohort analysis

Marketing and sales

  • Marketing attribution
  • Checkout analytics
  • ROAS
  • Profit insights
  • Purchase tracking
  • Funnel analysis
  • UTM tracking
  • Abandoned cart
  • Pixel tracking

Visuals and reports

  • Heatmaps
  • Analytics dashboard
  • Custom dashboards
  • Custom reports
  • Data export
  • Historical analysis
  • Notifications
  • GDPR compliance

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Device and activity data

  • Device and activity data: IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, store analytics, Online Store

  • View customers: Browsing behavior
  • Edit store analytics: Web pixels
  • Edit Online Store: Online Store script tags

Developer

LiveSession Sp.z.o.o

Apps in the dataset:
1
Address:
gen. Sikorskiego 3/2, Atal Towers, Wroclaw, 56-659, PL
Support email domain:
livesession.io
English support:
yes
Resources:
Privacy policy, FAQ, changelog

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 79 words.Show
  • Session Replay: Detect user frustrations, enhance UX and find bugs.
  • Funnels: Identify checkout drop-offs to enhance conversions and sales.
  • Dashboards: Spot abandoned carts, top channels, and more to know users behavior.
  • Heatmaps: See what interests people most in your store and enhance engagement.
  • Event Tracking: Track store events, orders, and shopping carts.

Enhance sales with LiveSession: Insights into customer behavior for success.

Maximize your sales and improve conversion rates with LiveSession. Ideal for any merchant aiming to enhance their online store's performance, LiveSession provides actionable insights into customer behavior. Discover how users interact with your site, identify pain points, and optimize the shopping experience to drive growth. Whether you're looking to improve user engagement or streamline the purchase process, LiveSession equips you with the tools to succeed in today's competitive market.

Questions and comments

Questions people ask about LiveSession Replays & Heatmaps, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

11 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.