EcomAppReviews

Shopify app

Established

Triple Whale

Find the exact data points to grow your brand

Rating on Shopify
4.1(93)
Reviews
93
Developer
Triple Whale
Launched
December 4, 2020
Pricing
Free plan available
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Analytics

#13 of 308

See the ranked table

Bayesian rating

4.16

category median 4.28

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

19%

18 of 93

Starting price

$219/month

band: $100 to $299

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Pricing is set outside Shopify: External charges may be billed by Triple Whale separately from your Shopify invoice. Learn more Developer pricing page

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated10 Users; Integrate Ads, Amazon, Email, SMS & More; 12-Month Lookback; First- and Last-Click Attribution Models; Shop Performance and Logistics; Standard Post-Purchase Survey; Triple Pixel Tracking; AI Visibility insights for ChatGPT
Foundation$219/month$2190/yearnonenone statedEverything in Starter, plus:; Subscription Data; Multi-touch Attribution; Analytics (Creative, Products, & more); Sonar Optimize & Sonar Send; Cohort Analysis & Segmentation Builder; Custom Dashboards & SQL Editor; Moby AI operator
Automate$749/month$7490/yearnonenone statedMoby Automations; Moby Specialists; Creative generation (video, static, ads); Contextual benchmarks; Moby Autonomous Actions

Rating distribution

93 ratings on the listing at crawl time.

  • 5 stars72(77%)
  • 4 stars1(1%)
  • 3 stars2(2%)
  • 2 stars1(1%)
  • 1 star17(18%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 1 starOct 1, 2026BuDhaGirlUnited StatesAbout 3 years using the app

    "Deceptive Partner Promotions & Poor Accountability We rely on Triple Whale for our analytics, but their recent handling of partner promotions has completely damaged our ..."

    Read on Shopify

  • 5 starsJul 20, 2026Cocaine CoffeeUnited States2 days using the app

    "Not sure why all the 1 star reviews, but my experience has been 5+. The program itself is world class and the customer support is ..."

    Read on Shopify

  • 1 starJul 6, 2026Kove FootwearNetherlands1 day using the app

    "Really bad app. Almost impossible to reach customer service. For the AI help section you need to buy credits. The same bad UI interface has ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Customer behavior

  • Real-time tracking
  • Activity tracking
  • Event tracking
  • Segmentation
  • Page views
  • Lifetime value (LTV)
  • Loyalty analysis
  • Cohort analysis

Marketing and sales

  • AI insights
  • Marketing attribution
  • Checkout analytics
  • ROAS
  • Profit insights
  • Purchase tracking
  • Funnel analysis
  • UTM tracking
  • Abandoned cart
  • Pixel tracking

Visuals and reports

  • Analytics dashboard
  • Custom dashboards
  • Multi-store reports
  • Benchmarking
  • Custom reports
  • Data export
  • Historical analysis
  • Forecasting
  • Report scheduling
  • Notifications
  • GDPR compliance

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Triple Whale

Apps in the dataset:
1
Address:
266 N 5th street, Columbus, OH, 43215, US
Support email domain:
triplewhale.com
English support:
yes
Resources:
Privacy policy, App Documentation, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
  • Moby 2: AI operator who acts in your ad accounts, builds creatives, and more
  • Automations: Hand Moby a recurring job 1x & have it run on its own, on schedule
  • Pixel: Capture customer behavior other platforms miss to power true attribution
  • Compass: MMM + Multi-Touch Attribution + Incrementality Testing
  • Sonar: Drive incremental revenue with data enrichment for ad & retention tools

The AI operating system for commerce.

Triple Whale is the AI operating system built for modern ecommerce.

We pull every signal in your business into one place, put it on the most trusted measurement foundation in the industry, and give you Moby 2 — the most actionable AI in commerce today — to turn that data into decisions and actions. All from one platform.

More than 60,000 brands, including OUAI and True Classic, use Triple Whale to grow profit at a speed and scale no team could hit on their own.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

93 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.