Shopify app
NewKeepers — Returns & Exchanges
Self-serve returns portal with keep-the-item refunds
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- 8th Origin LLC
- Launched
- July 13, 2026
- Pricing
- $29/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.63
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Keepers Core | $29/month | not offered | 7 days | none stated | Record exchanges, ship from Shopify; Keep-the-item refunds; Refunds to the original payment; Branded returns portal |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Store credit
Return management
- Automated approvals
- Return portal
- Custom policies
- Return windows
- Return reasons
- Shipping labels
- Custom branding
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders
- View products: Products, collections
- Edit orders: Order fulfillments, all order history for the last 60 days, returns
Developer
8th Origin LLC
- Apps in the dataset:
- 24
- Address:
- Downers Grove, IL, US
- Website:
- keepers-lilac.vercel.app
- Support email domain:
- 8thorigin.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 97 words.Show
- Branded portal where customers look up their order and start a return
- Return windows, reasons and final-sale tags decide what can come back
- Approve, reject or refund to the original payment from one board
- Keep-the-item refunds for low-value items, under a limit you set
- Record exchanges, then send the replacement from your Shopify admin
A branded returns portal and one board to approve, refund or record exchanges on the real order.
Customers start a return themselves: they look up their order with the order number and email, pick the items and ask for a refund or an exchange. Your return window, return reasons and final-sale tags decide what is eligible. Every request lands on one board, where you approve, reject, refund to the original payment through Shopify, or record an exchange that you then send from Shopify. Keep-the-item refunds let low-value returns skip return shipping, under a value limit you set.
Questions and comments
Questions people ask about Keepers — Returns & Exchanges, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.