EcomAppReviews
RT: Instant FAQ, Help Center icon

Shopify app

Emerging

RT: Instant FAQ, Help Center

Build a help center with unlimited FAQs to reduce support...

Rating on Shopify
4.9(31)
Reviews
31
Developer
RoarTheme
Launched
February 8, 2021
Pricing
Free
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in FAQ

#14 of 139

See the ranked table

Bayesian rating

4.80

category median 4.74

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 31

Starting price

Free plan

band: Free

Rating distribution

31 ratings on the listing when last refreshed.

  • 5 stars29(94%)
  • 4 stars0(0%)
  • 3 stars2(6%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsMar 29, 2026SofabaseUnited KingdomAbout 8 hours using the app

    "The team at this company, especially Scott, are fantastic. Highly recommended developers who have been extremely helpful and supportive throughout."

    Read on Shopify

  • 5 starsNov 8, 2025SunnestANSNorwayAbout 2 hours using the app

    "Easy to set up, looks great, small watermark but not something that is very noticable. All in all very good!"

    Read on Shopify

  • 5 starsMay 26, 2021Mangroovia FoodsGermany19 minutes using the app

    "Just tested it. By far the best free FAQs I found. Cant believe this is free. Love how easy to use and customizable it is."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Editing tools

  • HTML
  • Rich text editor

Display options

  • Search bar
  • Instant answers

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Admin

Data access

As disclosed on the listing. Never scored.

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View store data

Online Store

  • View Online Store: Theme

Developer

RoarTheme

Apps in the dataset:
15
Address:
District 2, Ho Chi Minh, 700000, VN
Website:
roartheme.co
Support email domain:
roartheme.co
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 49 words.Show
  • Quickly and easily add an unlimited amount of FAQs to your website
  • Instantly give your customers the answers they're looking for and reduce support
  • WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo chat integration

Displays a list of frequently asked questions with the answers. Reduces the number of questions.

Having an efficient and easy-to-use system that helps your customers find the answers to their questions quickly will totally eliminate any uncertainty they have and will inevitably increase their trust, purchase awareness, and sales.

Questions and comments

Questions people ask about RT: Instant FAQ, Help Center, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

31 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.