EcomAppReviews
Immersive Shopping and Videos icon

Shopify app

Emerging

Immersive Shopping and Videos

Interactive video with AI and live sales support

Rating on Shopify
5.0(7)
Reviews
7
Developer
Immerss
Launched
June 3, 2021
Pricing
From $55/month. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Video and livestream

#60 of 208

See the ranked table

Rank in Chat

#114 of 709

See the ranked table

Bayesian rating

4.63

category median 4.57

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 7

Starting price

$55/month

band: $30 to $99 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
AI Sales Agent$55/month$600/year14 daysnone stated24/7 AI-Powered Live Sales Agent; Brand‑Trained Product Knowledge; Zero Human Staff Needed; Converts FAQs Into Sales; Boosts Conversion Rates; Multi‑Lingual Out Of The Box; Easy Setup & Integration; Fully Functional In Less Than 24 Hours
Video Shopping$92/month$1000/year14 daysnone statedShoppable Video Content; Stream Directly From Your Site; Drive Awareness & Sales; Evergreen Recorded Shoppable Content; Embed Short Videos On Product Pages; Trackable Purchase Clicks; Parallel Social Broadcasting; Enable Influencers With Sales Tracking
Guided Co-Shopping$110/month$1200/year14 daysnone statedLive 1‑On‑1 Virtual Shopping; Chat, Video, Voice Engagement; Seamless Onboarding & Branding; Personalized Shopping Experience; Increase Average Order Value; Product Sharing & Demonstrations; Appointment Setting; Follow-Ups With SMS Messaging

Rating distribution

7 ratings on the listing when last refreshed.

  • 5 stars7(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsSep 9, 2025Cerese D, Inc.United States12 months using the app

    "I been using this app since close to the beginning of the year. I really do like it a lot. The integration on Shopify was ..."

    Read on Shopify

  • 5 starsSep 21, 2021DanceWear CornerUnited StatesAbout 4 hours using the app

    "Exactly what we were looking for. Easy installation and excellent support. This will give us next level Live Chat and we are really looking forward ..."

    Read on Shopify

  • 5 starsSep 20, 2021Adoratherapy.comUnited States20 minutes using the app

    "So excited to have found this app to do live events and chat with my clients in a consultative way with video. So easy to ..."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Video management

  • Shoppable videos
  • Live selling
  • Livestreams
  • Live events

Customization

  • Video editing
  • Recording tools
  • Video import
  • Video player
  • Video widget
  • Embedded videos
  • Pop-ups
  • Carousels
  • Mobile responsive
  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Tagging
  • Agent avatar

Real-time messaging

  • AI chatbots
  • Live chat
  • SMS
  • Email chat
  • Voice support
  • Video calls
  • Social media
  • File upload
  • Multi-language
  • Real-time translation
  • Push notifications
  • Callback
  • Agent analytics
  • Customer insights

Automated responses

  • FAQs
  • Product recommendations
  • Quick replies
  • Cross-sell
  • Upsell

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, store analytics, Online Store, custom data

  • View customers: Browsing behavior
  • View products: Products, collections
  • View orders: All order history for the last 60 days
  • Edit store analytics: Web pixels
  • Edit Online Store: Theme
  • View custom data: Metaobjects

Developer

Immerss

Apps in the dataset:
1
Address:
15770 Dallas Pkwy, Suite 1100, Dallas, TX, 75248, US
Website:
immerss.ai
Support email domain:
immerss.live
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 79 words.Show
  • Autonomous Sales Agent is equivalent to store owner answering questions 24/7
  • Personal Shopping Assistant guides customers through purchases via video support
  • Live shopping with instant purchasing and sales tracking
  • Recorded shoppable videos with UGC sales tracking
  • Short product videos that sell better than pictures.

Turn browsers into buyers with idiot-proof technology.

Transform your online store with technology that help customers see, understand, and buy your products with confidence with or WITHOUT human interference.

Perfect for products that need to be explained or demonstrated. Show customers how your product will work for them RIGHT WHEN THEY NEED IT THE MOST. Guide them all the way to purchase with unparalleled shopping experience.

RESULTS? Much higher conversions, reduced returns, increased AOVs, and solidified, trustworthy customer relationships.

Questions and comments

Questions people ask about Immersive Shopping and Videos, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

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Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

7 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.