Shopify app
NewHorizon AI Chatbot
Turn your store into a conversational shopping experience
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- YBM Labs
- Launched
- May 4, 2026
- Pricing
- From $5/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$5/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $5/month | not offered | none | none stated | Free To Test On Dashboard 5$ To Deploy; 100 Conversations/Month; 1 Chatbot; 1 Project; 5 File Uploads; 1 Website Crawl; 1 Team Member |
| Growth | $19.99/month | not offered | none | none stated | 250 Conversations/Month; 3 Chatbot; 3 Project; 25 File Uploads; 3 Website Crawl; 3 Team Members |
| Pro | $49.99/month | not offered | none | none stated | 1000 Conversations/Month; 10 Chatbot; 10 Project; 100 File Uploads; 10 Website Crawl; 50 Team Members |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
- Real-time translation
- Encryption
- Customer insights
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Surveys
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Editing tools
- Markdown
- AI generation
- Custom URL
- Multi-language
- Translation
Display options
- Instant answers
- Mobile responsive
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, Online Store
- View products: Products, collections
- Edit Online Store: Online Store script tags
Developer
YBM Labs
- Apps in the dataset:
- 1
- Address:
- C/O Zillusion Private Limited, Santoshi Ward, Jagdalpur, Chhattisgarh, Jagdalpur, CG, 494001, IN
- Website:
- ybmlabs.com
- Support email domain:
- ybmlabs.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
CWILL:AI Chatbot &Live Chat
4.8(101) · listed as similar by Shopify
Moose AI Chatbot & Live Chat
5.0(486) · listed as similar by Shopify
Buddy AI: Agentic Commerce
4.8(71) · listed as similar by Shopify
Eve AI ‑ Sales Chat Assistant
5.0(1) · shares 54% of feature handles
Kamli: AI chatbot + Live Chat
5.0(1) · shares 53% of feature handles
Yep AI: Your AI Employee Team
2.7(7) · shares 53% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- Helps shoppers discover products by asking questions in chat and captures intent
- Connects with Shopify and uses real time product and store data securely
- Answers order, shipping, return, and product questions instantly
- Complete customizable, learns from your catalog, descriptions, and policies
- Supports multiple languages for global customers and regions
AI chatbot for ecommerce stores that improves product discovery, customer support, and sales.
Horizon is an AI chatbot for Shopify stores that helps customers discover products, get instant support, and shop with more confidence. It learns directly from your product catalog, descriptions, FAQs, and store policies, so it can answer questions accurately without manual setup.
Shoppers can ask things like “show me shoes under ₹3000” or “is this available in black?” Horizon is multilingual, integrates securely with Shopify, and helps turn browsing into buying.
Questions and comments
Questions people ask about Horizon AI Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.