Shopify app
NewGemReach
Clienteling and two-way texting built for fine jewelers
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- JMS Dev Lab
- Launched
- September 16, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.52
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$49/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Up to 2 associate seats; 50 texts per month included; Client profiles & Shopify sync; Today follow-ups & two-way inbox; Consent records & quiet-hour safeguards |
| Starter | $49/month | not offered | 14 days | none stated | not listed |
| Pro | $99/month | not offered | 14 days | none stated | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Managing campaigns
- Bulk messaging
- Compliance
- Personalized messages
- Scheduled messages
Workflow automation
- Win-back campaigns
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders
- View customers: Customer data
- View products: Products, collections
- Edit orders: All order history for the last 60 days, draft orders
Developer
JMS Dev Lab
- Apps in the dataset:
- 9
- Address:
- 22 Nova Court, Carrigaline, CO, P43 D291, IE
- Website:
- gemreach.app
- Support email domain:
- gemreach.app
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 92 words.Show
- Give every client an owner; their dates land on that associate's Today list
- One shared inbox: assign conversations, see just yours, mark threads to revisit
- Repairs & special orders: mark ready, text the client in one tap, see who's told
- Lookbooks: a private, expiring link to pieces you picked; withdraw it anytime
- Consent audit trail, instant STOP/START, and quiet hours enforced on every send
Follow up with jewelry clients on time with client profiles, two-way texting and occasion reminders.
GemReach helps jewelers follow up with clients. Give each client an owner: birthdays, anniversaries and your own planned follow-ups land on that associate's Today list. Profiles hold ring size, wishlists, dates and Shopify purchase history. Reply from a shared two-way SMS/MMS inbox. A monthly team report with CSV export shows sales linked to each associate's outreach separately from the rest. Optional AI reply drafts use your store's own AI account. Texting available for US and Canadian numbers.
Questions and comments
Questions people ask about GemReach, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.