EcomAppReviews

Shopify app

Emerging

Endear AI‑Powered Clienteling

The AI-powered clienteling platform for driving retail sales.

Rating on Shopify
4.9(20)
Reviews
20
Developer
Endear
Launched
March 19, 2019
Pricing
$350/month. Free trial available.
Languages
English, Spanish, French

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Selling in person - Other

#1 of 1

See the ranked table

Rank in SMS marketing

#9 of 22

See the ranked table

Bayesian rating

4.68

category median 4.68

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

5%

1 of 20

Starting price

$350/month

band: $300 and up · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Pricing is set outside Shopify: External charges may be billed by Endear separately from your Shopify invoice. Learn more Developer pricing page

PlanPriceBilled yearlyTrialUsage feeIncluded
Pro Plan$350/monthnot offered14 daysnone stated1,000,000 Customer Records; 4,000 emails per month; 3,000 SMS messages per month; Per Store Location; Appointments Pro Included (3 calendars); Sales Chat Pro

Rating distribution

20 ratings on the listing at crawl time.

  • 5 stars17(85%)
  • 4 stars2(10%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star1(5%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsSep 25, 2026FARM RioUnited StatesOver 2 years using the app

    "Endear has been an essential part of our tech stack for almost five years, consistently delivering value across both our Ecommerce and Retail businesses. The ..."

    Read on Shopify

  • 5 starsSep 25, 2026ELEVENTYUnited StatesOver 4 years using the app

    "Endear has been transformative for our business! The ability to not only see our clients, but communicate with them at a higher level has been ..."

    Read on Shopify

  • 5 starsSep 14, 2026ALEXIS BITTARUnited StatesOver 5 years using the app

    "One of the most impactful tools in our tech stack! We've been with Endear for nearly five years now and continue to see incremental value ..."

    Read on Shopify

Screenshots

5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

  • Endear AI‑Powered Clienteling Shopify app screenshot: Track user performance across channels and locations.
    1 of 5: Track user performance across channels and locations.
  • Endear AI‑Powered Clienteling Shopify app screenshot: Send bulk messages that look like they were sent one by one.
    2 of 5: Send bulk messages that look like they were sent one by one.
  • Endear AI‑Powered Clienteling Shopify app screenshot: Chat with customers at scale over email and text.
    3 of 5: Chat with customers at scale over email and text.
  • Endear AI‑Powered Clienteling Shopify app screenshot: Curate and share product recommendations over email and text.
    4 of 5: Curate and share product recommendations over email and text.
  • Endear AI‑Powered Clienteling Shopify app screenshot: Segment customers by order behavior and purchase location.
    5 of 5: Segment customers by order behavior and purchase location.

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Managing campaigns

  • Bulk messaging
  • Compliance
  • Custom sender ID
  • Translation
  • Personalized messages
  • Scheduled messages
  • Templates
  • Two-way messaging
  • Conversion metrics
  • Real-time analytics
  • ROI tracking
  • Segmentation
  • Custom segments
  • Opt-in

Workflow automation

  • Birthday messages
  • Order confirmations
  • Product recommendations
  • Welcome messages
  • Win-back campaigns

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Shopify POS, Shopify Flow

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Endear

Apps in the dataset:
1
Address:
4 E 72nd St, New York, NY, 10021, US
Website:
endearhq.com
Support email domain:
endearhq.com
English support:
yes
Resources:
Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
  • AI Opportunity Engine: AI that tells your team who to reach out to and why.
  • Unified customer profiles: orders, loyalty, and CS data in one view.
  • Omnichannel messaging: Email, SMS, and WhatsApp outreach every message tracked
  • Dynamic segmentation: Segment by behavior, location, spend, or custom attributes
  • Book appointments and manage VIP experiences natively

The AI-powered clienteling software turning customer relationships into revenue for retail brands

Turn customer signals into revenue, automatically.

Trusted by 2,000+ stores and $1B+ in attributed sales, Endear is the CRM built for omnichannel brands — designed around how store teams work and how customers shop.

Our newest AI feature, Opportunity Engine, turns customer data into a prioritized outreach queue for every associate. No guessing, no manual list-building. Just the right customer, at the right moment, with the right message.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

20 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.