Shopify app
NewChatBot.com AI Bot Builder
Support customers using an AI bot with e-commerce features
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- Text
- Launched
- February 25, 2022
- Pricing
- From $50/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.54
category median 4.65
Reviews in the last 180 days
0
from the 2 reviews on the listing page
1 and 2 star share
50%
1 of 2
Starting price
$50/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $50/month | not offered | 14 days | $1 per 100 additional chats | 1 active chatbot; 1,000 valid chats/mo; All integrations; Basic reporting |
| Team | $149/month | not offered | 14 days | $1 per 100 additional chats | 5 active chatbots; 5,000 valid chats/mo; All integrations; Advanced reporting; Data security; Team collaboration; Button actions; Version history |
| Business | $499/month | not offered | 14 days | $1 per 100 additional chats | Everything from Team; Unlimited active chatbots; 25,000 valid chats/mo; Personal onboarding; Premium customer support; Security assistance |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars1(50%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(50%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJul 26, 2024HairlustDenmarkOver 1 year using the app
"ChatBot is really great with customization and scalability. We use it on all of our 13 country domains, and personalize the experience depending on the ..."
1 starMay 15, 2023Nolle Trading LLC - OTXUnited StatesAbout 4 hours using the app
"This app was installed to our USA-based store, but the app doesn't work: The reason: Traffic blocked. You cannot create an account."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- File upload
- Multi-language
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Order updates
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Tracking
- Order lookup page
- Custom tracking link
- Estimated delivery date
- Global tracking
Notifications
- Real-time notifications
- Automations
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Text
- Apps in the dataset:
- 4
- Address:
- 101 Arch Street, 8th Floor, Boston, MA, 02110, US
- Website:
- www.chatbot.com
- Support email domain:
- chatbot.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, App Documentation, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
LiveChat: AI live chat by Text
4.4(49) · listed as similar by Shopify
Wello: AI Chatbot & Live Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
DialogPay WhatsApp AI Orders
No ratings yet · listed as similar by Shopify
Suprlative Shopping Assistant
No ratings yet · shares 66% of feature handles
Chatkit ‑ AI Chatbot & Support
5.0(1) · shares 63% of feature handles
Kamli: AI chatbot + Live Chat
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 92 words.Show
- Integrate ChatBot.com with Shopify in a few simple clicks
- Use a customizable Shopify bot template
- Send custom greetings to website visitors
- Display personalized products recommendations in the chat
- Customize your Chat Widget to make it consistent with your store
Add a chatbot to your store with a few clicks. Improve your customer engagement and conversion.
ChatBot.com is a no-code platform that lets you answer popular support questions 24/7, create a personalized store experience, and boost your sales. Thanks to the ecommerce-specific features, the chatbot can improve your store engagement – visitors can use it to easily search for products in your store and get personalized product recommendations in chat. Plus, ChatBot.com lets you streamline your post-sales experience as customers can use the bot to check their order status anytime they need.
Questions and comments
Questions people ask about ChatBot.com AI Bot Builder, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.