Shopify app
NewCancelFlow: EU Withdrawal
EU withdrawal button with save-the-sale and return automation
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Codext GmbH
- Launched
- July 2, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- German, English, Spanish, French, Italian, Dutch
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Withdrawal form (storefront & account); Confirmation emails in 6 languages; Dashboard, PDF & audit |
| Pro | $9.99/month | $99.90/year | 7 days | none stated | Everything in Free; Save-the-Sale discount offer; Double opt-in verification; Custom email templates; Custom staff notification template; CSV export |
| Business | $14.99/month | $149.90/year | 7 days | none stated | Everything in Pro; Customisable form (texts + extras); Automations (return, tag, fulfillment); Shopify Flow triggers; Withdrawal block on order status page |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Compliance
- Accessibility
- Data privacy
- Terms and conditions
- Compliance reports
Customization
- Checkboxes
- Pop-ups
- Widget position
- Multi-language
- Custom text
- Buttons
Return options
- Automated refunds
- Manual refunds
- Exchanges
Return management
- Automated approvals
- Return portal
- Return windows
- Return reasons
- Multi-language
- Email notifications
- Refund management
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts
- View customers: Customer data
- View products: Products, collections
- Edit orders: All order history for the last 60 days, order fulfillments, returns, merchant managed fulfillment, order edits, third-party fulfillment
- Edit discounts: Discount codes and promotions
Developer
Codext GmbH
- Apps in the dataset:
- 3
- Address:
- Frankenstraße 10, Wolpertshausen, 74549, DE
- Website:
- not stated
- Support email domain:
- codext.de
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
EW: EU Withdrawal Button &Form
4.9(2,317) · listed as similar by Shopify
Revoq ‑ EU Withdrawal Button
4.8(571) · listed as similar by Shopify
EU Withdrawal Button Free
4.7(60) · listed as similar by Shopify
Easy EU Withdrawal Button
No ratings yet · shares 72% of feature handles
MIDA EU Withdrawal Button
5.0(2) · shares 69% of feature handles
Slash: EU Withdrawal Button
5.0(1) · shares 68% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
- One-click withdrawal button and structured form required by EU law since 2026
- Show a discount offer before submission to recover the sale automatically
- Verify every withdrawal through a confirmation link sent to the customer
- Define your own withdrawal reasons and collect structured customer feedback
- Handle returns through Shopify Returns or email plus Shopify Flow automation
Meet the new EU withdrawal button requirement in minutes. Recover revenue with save-the-sale offers.
Since June 2026, EU consumer law requires online stores to offer a one-click withdrawal button for contracts concluded online. CancelFlow adds this button and a structured withdrawal form to your storefront, the customer account, and the order status page customers reach from their confirmation email. Every request is logged with a timestamp, a unique reference number, and a confirmation email to the customer. Before submitting, customers see an optional discount offer to save the sale.
Questions and comments
Questions people ask about CancelFlow: EU Withdrawal, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.