EcomAppReviews
Slash: EU Withdrawal Button icon

Shopify app

New

Slash: EU Withdrawal Button

Cancel orders with an EU withdrawal button | EU 2023/2673

Rating on Shopify
5.0(1)
Reviews
1
Developer
Slash Themes
Launched
July 20, 2026
Pricing
Free plan available. Free trial available.
Languages
English, German, Dutch, French, Greek, Finnish, Swedish, Hungarian, Irish, Italian, Polish, Romanian, Portuguese (Portugal), Spanish, Czech, Danish, Estonian, Latvian, Lithuanian, Maltese, Slovak, Slovenian, Croatian

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Legal

#109 of 338

See the ranked table

Rank in Returns and exchanges

#95 of 186

See the ranked table

Bayesian rating

4.58

category median 4.59

Reviews in the last 180 days

1

from the 1 reviews on the listing page

1 and 2 star share

0%

0 of 1

Starting price

$9.99/month

band: Under $10 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedEU withdrawal button & form; Unlimited withdrawal requests; Automatic confirmation emails; Merchant email notifications; Withdrawal management dashboard; All EU languages supported
Pro$9.99/monthnot offered14 daysnone statedEU withdrawal button & form; Unlimited withdrawal requests; Automatic confirmation emails; Merchant email notifications; Custom Email Template; Withdrawal management dashboard; All EU languages supported; Sync with Shopify Return & Refund

Rating distribution

1 ratings on the listing when last refreshed.

  • 5 stars1(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJul 27, 2026Lucid Gems StoreUnited States2 days using the app

    "Great app for merchants selling to EU customers. The setup was straightforward, and the withdrawal button was added to our store within minutes. The dashboard ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Compliance

  • Accessibility
  • Data privacy
  • Terms and conditions
  • Compliance reports

Customization

  • Checkboxes
  • Pop-ups
  • Color and font
  • Widget position
  • Custom CSS
  • Product targeting
  • Multi-language
  • Custom text
  • Buttons

Return options

  • Automated refunds
  • Manual refunds
  • Exchanges
  • In-store returns

Return management

  • Return portal
  • Custom policies
  • Return windows
  • Multi-language
  • Email notifications
  • Custom branding
  • Refund management
  • Stock updates
  • Analytics

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Admin, Checkout

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Email address, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, Online Store

  • Edit customers: Customer data
  • Edit products: Products, collections
  • Edit orders: All order history, order edits, returns
  • Edit Online Store: Theme

Developer

Slash Themes

Apps in the dataset:
2
Address:
Müllerstraße, Berlin, 13349, DE
Website:
not stated
Support email domain:
slashthemes.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 88 words.Show
  • Add an EU-compliant withdrawal button to eligible customer orders | EU 2023/2673
  • Allow customers, including guest customer, to submit requests.
  • Automatically send the required withdrawal confirmation email
  • View and manage all withdrawal requests from a centralized dashboard
  • Support EU withdrawal requirements in your Shopify store.

Withdrawal / Cancel order button and form without login compliant by EU : Implement EU 2023/2673

From 2026, EU Directive 2023/2673 requires eligible online stores to provide a withdrawal button. This app adds an EU-compliant withdrawal button to your Shopify store, allowing customers to submit withdrawal requests directly from the storefront without logging in. The app automatically sends the required confirmation email, provides a customizable withdrawal form, and helps you manage all requests from a centralized dashboard. Install and configure the app in minutes with no coding required.

Questions and comments

Questions people ask about Slash: EU Withdrawal Button, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.