Shopify app
EstablishedBuyScout AI Store Agent
Sells and supports every shopper, before and after checkout.
- Rating on Shopify
- 5.0(56)
- Reviews
- 56
- Developer
- NetPrism Inc.
- Launched
- September 23, 2025
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Dutch, French, Spanish, Italian, German, Japanese, Chinese (Simplified), Chinese (Traditional)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.85
category median 4.65
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 56
Starting price
$49/month
band: $30 to $99 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 AI replies per month; Basic sales and support skills; Performance analytics; Standard support |
| Starter | $49/month | not offered | 7 days | none stated | 500 AI replies per month; All sales and support skills; Upsells, cross-sells & recommendations; WhatsApp, Instagram & more; AI voice calls; AI virtual try-on; Performance analytics; Standard support |
| Growth | $129/month | not offered | 7 days | none stated | 1,500 AI replies per month; All sales and support skills; Upsells, cross-sells & recommendations; SMS, WhatsApp, Instagram & more; AI voice calls; AI virtual try-on; Performance analytics; Priority support |
| Pro | $249/month | not offered | 7 days | none stated | 3,000 AI replies per month; All sales and support skills; Upsells, cross-sells & recommendations; SMS, WhatsApp, Instagram & more; AI voice calls; AI virtual try-on; Performance analytics; Priority support |
| Scale | $499/month | not offered | 7 days | none stated | 6,000 AI replies per month; All sales and support skills; Upsells, cross-sells & recommendations; SMS, WhatsApp, Instagram & more; AI voice calls; AI virtual try-on; Performance analytics; Priority support |
Rating distribution
56 ratings on the listing when last refreshed.
- 5 stars56(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 3, 2026Rahilo StoreUnited States4 days using the app
"BuyScout has been really useful for helping customers compare different options. Not everyone knows exactly what they need when they first visit the site, so ..."
5 starsSep 8, 2026HondaKing.pkPakistan3 days using the app
"We have products with very similar features, so customers often need help choosing between them. BuyScout does a good job explaining the differences and helping ..."
5 starsSep 3, 2026SnuvieUnited Kingdom3 days using the app
"One of my favorite features is the ability to help customers understand the differences between similar products. This is especially useful when our catalog has ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- SMS
- Voice support
- Social media
- Multi-language
- Behavior tracking
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Chat flows
- Agent avatar
Offers and recommendations
- Free gifts
- Free shipping
- Product add-ons
- Product recommendations
- Frequently bought together
- Bundles
- AI recommendations
Analytics
- Click-through rates
- Conversion rates
- Recommendation performance
- Optimization suggestions
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, store analytics, Online Store, custom data, Shopify admin
- Edit customers: Browsing behavior, customer data
- View products: Product listings, products, collections
- Edit orders: Merchant managed fulfillment, all order history for the last 60 days, order edits
- View discounts: Discount codes and promotions
- Edit store analytics: Web pixels
- View Online Store: Theme
- View custom data: Metaobjects
- View Shopify admin: Legal policies
- View other data: Locales, locations
Developer
NetPrism Inc.
- Apps in the dataset:
- 1
- Address:
- Seattle, WA, US
- Website:
- www.buyscout.ai/agent
- Support email domain:
- buyscout.ai
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
SmartBot: Leading AI Chatbot
4.7(459) · listed as similar by Shopify
✧AiLead: FREE AI Chatbot & FAQ
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Dori: AI Shopping Assistant
On Shopify, not yet in the dataset · listed as similar by Shopify
Aurevia: AI Sales Agent & Chat
5.0(7) · shares 69% of feature handles
Kandid AI Chatbot & Live Chat
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Fastrr Assist
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
- Sets up in 1 minute and learns your whole catalog, content, and policies
- Helps shoppers compare products, find the right one, and add it to cart
- Answers questions, tracks orders, and handles returns and refunds in chat
- Helps shoppers across your store, TikTok, WhatsApp, Instagram, and Messenger
- Lets shoppers virtually try clothes, shoes, and accessories on their own body
Your all-in-one AI store agent for sales and support. Guide shoppers before and after checkout.
BuyScout learns your catalog, store content, and policies. It helps shoppers compare products, recommends matching items, and suggests add-ons — each ready to add to cart in the chat. After checkout, it tracks orders, shares delivery estimates, handles returns and refunds, updates shipping addresses, and troubleshoots products. Virtual try-on lets shoppers see your clothes, shoes, and accessories on their own body. It works on your storefront, TikTok, WhatsApp, Instagram, Messenger, and more.
Questions and comments
Questions people ask about BuyScout AI Store Agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
56 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.