Shopify app
NewWhatsDesk: WhatsApp Automation
Official WhatsApp API: inbox, automations and campaigns
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Launched
- July 7, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- German, English, Spanish, French, Polish, Italian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.51
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$7.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 1 connected WhatsApp number; Two-way live-chat inbox; Quick replies + welcome auto-reply; 1 automation + message templates; Opt-in + STOP/BAJA compliance |
| Pro | $7.99/month | $79.99/year | 7 days | none stated | Everything in Free; AI agent (copilot or autopilot); Abandoned-cart recovery; Campaigns + scheduled messages; Conversational catalog + Flows; Revenue attribution + analytics; Unlimited automations, multi-number; Out-of-hours replies + priority support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Managing campaigns
- Translation
- Personalized messages
- Scheduled messages
- Templates
- Opt-in
Workflow automation
- Cart recovery
- Order confirmations
- Order tracking
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
Automated responses
- Cart recovery
- COD verification
- Quick replies
- Shipping alerts
- Order updates
Customization
- Emojis and stickers
- Chat flows
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Meta 86 apps
- WhatsApp Business Platform
Shopify surfaces: Checkout, Customer accounts, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, products, orders
- View customers: Customer data
- View products: Products, collections
- View orders: Order fulfillments, all order history for the last 60 days
- View other data: Locales
Developer
idnovate.com, innovación y desarrollo, scp
- Apps in the dataset:
- 2
- Address:
- Avda. Via Augusta, 15-25, VAT No: ESJ66018995, Sant Cugat del Valles, B, 08174, ES
- Website:
- www.idnovate.com
- Support email domain:
- idnovate.com
- English support:
- yes
- Resources:
- Privacy policy, Tutorial
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Phoneize Call + Chat Button
On Shopify, not yet in the dataset · listed as similar by Shopify
SymplChat: WhatsApp COD & Cart
On Shopify, not yet in the dataset · listed as similar by Shopify
Superstack: WhatsApp Marketing
No ratings yet · listed as similar by Shopify
Starify 星光对话营销云
No ratings yet · shares 33% of feature handles
Lixsa.ai ‑ AI Sales Agent
5.0(4) · shares 32% of feature handles
Mercately AI on WhatsApp 24/7
5.0(2) · shares 32% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 92 words.Show
- Automated order, shipping, welcome and abandoned-cart messages
- Shared two-way WhatsApp inbox with quick replies and voice notes
- Broadcast campaigns and scheduled messages to tagged customer segments
- AI agent that drafts or auto-sends replies (bring your own API key)
- Storefront chat button, conversational catalog and WhatsApp Flows
Turn WhatsApp into a sales and support channel: shared inbox, automations, campaigns and AI.
WhatsDesk runs on the official WhatsApp Business Platform (Cloud API) — so your number stays safe, unlike unofficial WhatsApp tools that risk bans. Your team chats with customers from one shared inbox. Automate order, shipping and abandoned-cart messages; send campaigns and scheduled messages by tag; and let an AI agent draft or auto-send replies. Sell in chat with a catalog and Flows, record voice notes, and add a chat button. Revenue attribution and opt-in/STOP compliance are built in.
Questions and comments
Questions people ask about WhatsDesk: WhatsApp Automation, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.