Shopify app
EmergingTern Trade‑in
Easily offer trade-in, buyback, takeback and resale
- Rating on Shopify
- 5.0(10)
- Reviews
- 10
- Developer
- Tern Eco Ltd
- Launched
- August 6, 2021
- Pricing
- From $299/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.66
category median 4.63
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 10
Starting price
$299/month
band: $100 to $299 · 30-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Standard: Trade-in | $299/month | not offered | 30 days | Shipping fees charged separately (if using Tern integrated carrier), plus $3.00 per additional trade-in order over limit | 100 Trade-in orders per month + 5 users; Build custom trade-in catalog; Use Shopify products or order history; Capture data + validate w/ image upload; Set fixed price or %RRP trade-in values; Calculate dynamic values by condition; Auto-generate shipping labels & rewards; Customise design + translate/edit copy |
| Pro: Resale | $499/month | not offered | 30 days | Shipping fees charged separately (if using Tern integrated carrier), plus $2.50 per additional trade-in order over limit | 200 Trade-in orders per month + 10 users; ALL Standard tier features, plus...; Upload new images for resale relisting; Automated Shopify resale relisting; Restock items against original SKU; Run scheduled reports; Advanced Trade-in Offers service |
Rating distribution
10 ratings on the listing when last refreshed.
- 5 stars10(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsMar 19, 2026LANXUnited Kingdom3 months using the app
"Unmatched support, expertise and enthusiasm from the start. Kate & Ben at Tern have been nothing but outstanding since the day we first had our ..."
5 starsJul 31, 2025Fashion EyewearUnited KingdomOver 2 years using the app
"At Fashion Eyewear, Tern has been a highly valuable addition to our tech stack. The setup was simple and seamless, and the Tern team provided ..."
5 starsJul 24, 2025Zig and StarUnited KingdomAbout 2 years using the app
"Brilliant app, has made trading in super easy. Has been brilliant for customer retention and engagement and we have won several awards for our circularity ..."
Screenshots
4 of 5 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 4: Takeback. Resell. Repeat. 
2 of 4: An easy-to-use, customisable storefront experience 
3 of 4: Capture the data you need to relist for resale 
4 of 4: Set up, manage and optimise program in the Tern admin
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Gift cards
- Discount codes
Return management
- Return portal
- Shipping labels
- Return tracking
- Email notifications
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Flow
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, gift cards, store credit, Online Store, Shopify admin, other data
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: Draft orders, order fulfillments, all order history
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- Edit store credit: Store credit account transactions, store credit accounts
- Edit Online Store: Online Store script tags, theme
- Edit Shopify admin: Files
- Edit other data: Locations, publications of products on sales channels
Developer
Tern Eco Ltd
- Apps in the dataset:
- 1
- Address:
- 159 High Street, Barnet, ENG, EN5 5SU, GB
- Website:
- www.tern.eco
- Support email domain:
- tern.eco
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
- Define trade-in rules; set buy-back price or calculate offer based on condition
- Issue trade-in rewards automatically with Shopify Discount Codes and Gift Cards
- Relist for resale using the trade-in product data
- Measure business impact using inbuilt analytics and data exports
- Designed for use in-store or online, with ability to assign specific team roles
Easily launch trade-in on your site. Build customer loyalty. Drive revenue through reuse and resale.
Enable customers to trade-in products bought directly from you or somewhere else, then relist them for resale directly on your site. You define the trade-in rules and set the trade-in value, Tern automates the process, making it easy for your customers – and your team. Track trade-in orders, issue rewards automatically, relist for resale and analyse performance - with custom data questions, image uploads and conditional pricing. No technical support required.
Questions and comments
Questions people ask about Tern Trade‑in, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
10 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.