Shopify app
NewStatus Sherpa
Drop-in a quick, easy order status lookup form
- Rating on Shopify
- 4.7(4)
- Reviews
- 4
- Developer
- sineLABS
- Launched
- April 5, 2011
- Pricing
- $2/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.42
category median 4.43
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
50%
2 of 4
Starting price
$2/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Unlimited | $2/month | not offered | 7 days | none stated | Unlimited customer lookups; 30-day activity dashboard; Translate into any language; Fully customizable |
Rating distribution
4 ratings on the listing when last refreshed.
- 5 stars2(50%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars1(25%)
- 1 star1(25%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 27, 2026Royal Fire PitsCanada13 minutes using the app
"Simple, easy, and great support! If you're looking for a basic and simple order tracking page without breaking the bank... status sherpa is where it's ..."
5 starsJul 15, 2015Myphonecase ComUnited States7 months using the app
"Works great as promised. Definitely a must-have app for all shopify merchants."
2 starsJun 13, 2015Clothing ArtsUnited StatesAbout 2 months using the app
"This app was great and the cheapest option for an order look-up, until it stopped working and my customers complained."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Tracking
- Order lookup page
- Dashboards
- API
- Analytics
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Products, orders, Online Store
- View products: Products, collections
- View orders: All order history
- Edit Online Store: Online Store page content on a path controlled by the app, Online Store pages
Developer
sineLABS
- Apps in the dataset:
- 2
- Address:
- Mount Pleasant, SC, US
- Website:
- www.status-sherpa.app
- Support email domain:
- status-sherpa.app
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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4.4(912) · listed as similar by Shopify
CWILL Order Tracking
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AfterShip Order Tracking
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BestDealer Order Tracking
No ratings yet · shares 50% of feature handles
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XOrder
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 72 words.Show
- Speed up customer service. Spend less time answering the routine inquiries.
- Matches your shop's theme automatically. Customize even further with settings.
- Display in any language - 7 ready-made translations or customize your own.
Create a simple, fast order lookup form for your customers. Reduce routine order inquiries.
Skip routine customer inquiries from shop customers returning to your storefront looking for their latest order status.
Customers will always have questions, but they much prefer getting answers on their own, quickly and easily. Install the Status Sherpa app to add a super-easy lookup form on your storefront site. In only seconds, the app is up and running.
Questions and comments
Questions people ask about Status Sherpa, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
4 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.