Shopify app
NewShipit Return & Exchange
Automate returns, exchanges, claims and order cancellations.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Shipit
- Launched
- July 7, 2026
- Pricing
- $9.90/month. Usage charges apply. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.63
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Not stated
band: Not stated · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Pricing is set outside Shopify: External charges may be billed by Shipit separately from your Shopify invoice. Learn more Developer pricing page
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic | Estimated monthly cost | not offered | 14 days | none stated | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Exchanges
- Replacements
- In-store returns
- Store credit
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Shipit Delivery Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, gift cards, Shopify Functions, custom data
- View customers: Customer data
- Edit products: Inventory, product listings, products, collections
- Edit orders: Draft orders, order edits, all order history for the last 60 days, returns, shipping information, assigned fulfillment, order fulfillments, merchant managed fulfillment, third-party fulfillment
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- Edit Shopify Functions: Delivery customizations
- Edit custom data: Metaobject definitions, metaobjects
- Edit other data: Locales, locations, Shopify Markets settings, price rules
Developer
Shipit
- Apps in the dataset:
- 2
- Address:
- Askonkatu 9 A, Lahti, 15100, FI
- Website:
- not stated
- Support email domain:
- shipit.fi
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
ShipStation Orders & Inventory
4.2(707) · listed as similar by Shopify
EW: EU Withdrawal Button &Form
4.9(2,317) · listed as similar by Shopify
Revoq ‑ EU Withdrawal Button
4.8(571) · listed as similar by Shopify
ParkPalet Returns
5.0(3) · shares 71% of feature handles
ReBound Returns
1.0(1) · shares 68% of feature handles
iF Returns & Exchanges
4.8(24) · shares 67% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 79 words.Show
- Smart return rules — return windows, non-returnable items, and fraud prevention.
- Automatic return labels via Nordic and international carriers, no manual work.
- Recover revenue by offering exchanges or store credit instead of refunds.
- Branded self-service portal customers can use without contacting support.
- Allow customer cancel orders without manual handling.
Automate returns, exchanges, claims, order cancellations and carrier labels. Self-service portal.
Turn returns into opportunities. A branded self-service portal, automatic carrier labels, smart return rules, and store credit options — all in one. Build custom return rules for any product, scenario, or situation. Return process fully in your control. Customers can cancel orders directly through the portal easily without contacting the merchant. Customizable automated emails notify customers throughout the process, set up exactly how you want. Requires Shipit account.
Questions and comments
Questions people ask about Shipit Return & Exchange, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.