EcomAppReviews
Ship24 AI Order Tracking icon

Shopify app

Emerging

Ship24 AI Order Tracking

Centralize order tracking and improve delivery experience

Rating on Shopify
5.0(6)
Reviews
6
Developer
Ship24
Launched
November 3, 2025
Pricing
Free plan available. Free trial available.
Languages
English, Czech, Danish, German, Spanish, French, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Polish, Portuguese (Brazil), Romanian, Russian, Slovenian, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order tracking

#56 of 245

See the ranked table

Bayesian rating

4.47

category median 4.43

Reviews in the last 180 days

1

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 6

Starting price

$3.90/month

band: Under $10 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated2,500+ connected couriers worldwide; End-to-end multiple couriers tracking; Shipment dashboard; Branded tracking page; Delivery notifications; Courier's estimated delivery date; Order Status Page Widget
Essential$3.90/monthnot offered14 days50–10k shipments/month · $0.05 per extra - Free trial is available once and will be voided if the app is uninstalled.Everything in Free, plus; AI courier auto-detection; AI-optimized near real-time updates; Fully customizable Branded Tracking Page; Fully customizable Delivery Notification; Improved Shipment Dashboard; Smart event categorisation; Upselling channels access
Pro$59/monthnot offered14 days1k–250k shipments/month · $0.05 per extra - Free trial is available once and will be voided if the app is uninstalled.Everything in Essential, plus; Bulk data export; Dedicated customer support; Remove Ship24 branding; Tracking API & Webhook

Rating distribution

6 ratings on the listing when last refreshed.

  • 5 stars6(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJun 4, 2026La Boutique Des SaucissonsFrance23 days using the app

    "Le tracking ne fonctionnait pas avec mondial relay! Mais Ship24 a réglé le souci rapidement. Réactif seulement quand j'ai posté un avis negatif, il n'y ..."

    Read on Shopify

  • 5 starsMar 21, 2026Angie's Custom CreationsUnited States19 days using the app

    "Very easy to install and start tracking. I would recommend, it saves a lot of time on manual work."

    Developer replied. Read on Shopify

  • 5 starsMar 6, 2026SSI Global Trading Ltd / SSI Elegance EssencesCanada1 minute using the app

    "Customers appreciate having a proper tracking page instead of random carrier links. Helps my store look more professional."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Tracking

  • Branded tracking page
  • Estimated delivery date
  • Global tracking
  • Dashboards
  • Multi-carrier
  • API

Notifications

  • Email
  • Real-time notifications
  • Custom notifications
  • Automations

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View store data

Products, orders

  • View products: Products, collections
  • View orders: Order fulfillments, all order history for the last 60 days

Developer

Ship24

Apps in the dataset:
1
Address:
Unit D, 11/F., Four Seas Communications Bank Building, No. 49-51 Bonham Strand West, Sheung Wan, Hong Kong, HK, 00000, HK
Website:
not stated
Support email domain:
ship24.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
  • AI-powered tracking with auto-detection and EDD across 2,500+ couriers worldwide
  • Branded tracking pages to build trust and create upselling opportunities
  • Delivery notifications to keep customers informed and reduce WISMO tickets
  • Centralized dashboard to quickly find issues and keep every shipment on track
  • 24/7 Human expert support to help your business grow with confidence

The AI tracking solution to cut WISMO and boost upsells, now available for your store

The AI-powered tracking solution built to simplify operations and scale your business 🚀 Track orders across 2,500 couriers 🚚 Deliver a smooth post-purchase experience, with branded tracking pages and delivery notifications to reduce WISMO and improve customer satisfaction ⭐️⭐️⭐️ Automate tracking and get complete control with a centralized dashboard to quickly spot and fix issues ✅ All this with a 24/7, human support from our industry expert team 👩‍💻

Questions and comments

Questions people ask about Ship24 AI Order Tracking, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

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Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

6 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.