Shopify app
NewRefundSentry ‑ Refund Fraud
The fraud that starts after checkout: refunds and chargebacks
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- BCDI SNC
- Launched
- June 2, 2026
- Pricing
- From $49/month. Free trial available.
- Languages
- English, French, German, Spanish, Italian, Dutch, Portuguese (Brazil), Portuguese (Portugal)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.53
category median 4.46
Reviews in the last 180 days
2
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
$49/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $49/month | not offered | 14 days | none stated | Up to 1000 orders / 30 days; Every order and refund checked live; Risky orders held before shipping; Linked accounts: address, phone, IP; Block, watch and flag customers; History on the order page + Flow; Chargeback evidence, ready to send; Up to 12 months of order history |
| Growth | $99/month | not offered | 14 days | none stated | Up to 3,000 orders / 30 days; Every order and refund checked live; Risky orders held before shipping; Linked accounts: address, phone, IP; Block, watch and flag customers; History on the order page + Flow; Chargeback evidence, ready to send; Up to 12 months of order history |
| Scale | $199/month | not offered | 14 days | none stated | Up to 6,000 orders / 30 days; Every order and refund checked live; Risky orders held before shipping; Linked accounts: address, phone, IP; Block, watch and flag customers; History on the order page + Flow; Chargeback evidence, ready to send; Up to 12 months of order history |
| Advanced | $299/month | not offered | 14 days | none stated | Up to 12,000 orders / 30 days; Every order and refund checked live; Risky orders held before shipping; Linked accounts: address, phone, IP; Block, watch and flag customers; History on the order page + Flow; Chargeback evidence, ready to send; Up to 12 months of order history |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 16, 2026My StoreCanada36 minutes using the app
"Great app for reducing refund-related issues. It works smoothly and has become a valuable part of our store operations."
5 starsJun 16, 2026Dillan vueUnited States14 minutes using the app
"Simple, effective, and easy to use. It gives us more confidence when managing refund requests and store policies."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Fraud types
- Chargebacks
- Fake accounts
- Gift card abuse
- Delivery
Prevention tools
- Order validation
- Order hold
- Auto-cancel
- Custom rules
- Blocklists
- Geolocation redirects
- AI-powered detection
- Fraud filters
- Automated workflows
Alerts and analytics
- High-risk alerts
- Chargeback alerts
- Suspicious activity
- Custom alerts
- Fraud notifications
- Chargeback analytics
- Risk reports
- App notifications
- Email notifications
Return management
- Non-returnable items
- Return reasons
- Return tracking
- Email notifications
- Customer blocklists
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify POS, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, store analytics, Shopify Payments
- Edit customers: Customer data, browsing behavior
- View products: Products, collections
- Edit orders: Order fulfillments, merchant managed fulfillment, all order history, returns, draft orders
- Edit store analytics: Web pixels
- Edit Shopify Payments: Shopify Payments accounts, Shopify Payments dispute evidences, Shopify Payments disputes, Shopify Payments dispute file uploads, Shopify Payments payouts
Developer
BCDI SNC
- Apps in the dataset:
- 2
- Address:
- 17 rue nicolas lenoir, Awans, 4340, BE
- Website:
- refundsentry.com
- Support email domain:
- refundsentry.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Pinch AI: Fraud & Return Abuse
4.0(5) · listed as similar by Shopify
Adjudge: Returns & Fraud
No ratings yet · listed as similar by Shopify
Appriss Returns & Claims
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Wyllo
4.8(163) · shares 63% of feature handles
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ChargeBack Shield
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 109 words.Show
- Your report: what you refunded, what shows abuse patterns, where to start
- See who shares a card, browser, connection or address, even spelled another way
- Every new order checked before it ships. Holds follow only your blocks and rules
- Evidence for each chargeback: delivery proof and linked accounts, ready to send
- Keep your returns app and checkout fraud app: RefundSentry works beside them
A report on your own past orders: what you refunded, what looks like abuse and who is behind it.
Each refund looks ordinary on its own. RefundSentry reads up to 12 months of orders, refunds and chargebacks and writes a report: what you refunded, what shows abuse patterns, what to recover and who to watch. It links accounts sharing a card, a browser, a connection or an address, so one person behind many accounts shows as one. Every new order is checked before it ships and held only for customers you block or rules you switch on. For an item not received, it writes the letter for the bank.
Questions and comments
Questions people ask about RefundSentry ‑ Refund Fraud, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.