Shopify app
NewChargeBack Shield
Stop refund abuse and win chargebacks with AI dispute letters.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Fraud Guard
- Launched
- May 15, 2026
- Pricing
- From $14.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.29
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$14.99/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $14.99/month | not offered | 7 days | none stated | Real-time risk scoring on every order; Review queue for flagged orders; Auto-hold HIGH risk fufilments; Auto-tag risky customers in shopify; Pre-check tool to look up any customer; 30-order historical backfill on install; Up to 150 orders per month |
| Growth | $24.99/month | not offered | 7 days | none stated | Everything in Starter; Cross-store fraud network; Shopify flow integration; 75-historical backfill on install; Up to 350 orders per month |
| Scale | $49.99/month | not offered | none | none stated | Everything in Growth; Customer blocklist and allowlist; Email alerts sfor HIGH risk orders; 200-historical backfill on install; Up to 800 orders per month |
| Pro | $99.99/month | not offered | none | none stated | Everything in Scale; 500-order historical backfill on install; Up to 2000 orders per month |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Fraud types
- Chargebacks
- Fake accounts
Prevention tools
- Order validation
- Order hold
- Custom rules
- Blocklists
- AI-powered detection
- Fraud filters
- Automated workflows
Alerts and analytics
- High-risk alerts
- Chargeback alerts
- Suspicious activity
- Custom alerts
- Fraud notifications
- Chargeback analytics
- Risk reports
- Email notifications
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, orders
- Edit customers: Customer data
- Edit orders: All order history for the last 60 days, merchant managed fulfillment
Developer
Fraud Guard
- Apps in the dataset:
- 1
- Address:
- Adelaide, SA, AU
- Website:
- chargebackshielding.com
- Support email domain:
- chargebackshielding.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Blockify Fraud Filter, Blocker
4.9(1,794) · listed as similar by Shopify
Disputifier: Smart Chargebacks
4.7(131) · listed as similar by Shopify
Mercado Pago Antifraude Plus
4.4(55) · listed as similar by Shopify
Chargeback Prevention — Aurai
No ratings yet · shares 64% of feature handles
SEON Fraud Prevention
No ratings yet · shares 63% of feature handles
Uncomplicated Fraud Filter
No ratings yet · shares 62% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 76 words.Show
- Automated risk scoring on every order using 13 behavioral signals
- Customer risk profiles tracking refund history across all orders
- AI-generated chargeback dispute letters built from your order data
- Review queue with one-click hold, approve, or tag for risky orders
- Cross-store fraud detection to identify customers abusing multiple shops
ChargebackShield scores every order for refund risk and helps you win chargebacks automatically.
Refund abuse and chargebacks drain merchant profits, but most stores have no way to identify repeat offenders before processing a refund. Chargeback Shield scores every order automatically using refund history, purchase patterns, and cross-store fraud signals. Risky orders appear in a review queue with plain-English explanations. Risky fulfilments are held automatically until you decide. No configuration required, works from the moment you install.
Questions and comments
Questions people ask about ChargeBack Shield, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.