Shopify app
NewRagChat: AI Chatbot & Livechat
AI chat that answers shoppers and tracks orders for you
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- RagChat
- Launched
- July 3, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Spanish, French, German, Portuguese (Brazil), Japanese, Italian, Dutch
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$14/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Unlimited AI replies; Unlimited chat history; Order tracking in chat; AI learns up to 200 products |
| Standard | $14/month | not offered | 14 days | none stated | Everything in Free; AI learns up to 1,000 products; AI learns from up to 25 sources & files; AI can offer discounts; Custom AI instructions; Send & receive email |
| Pro | $39/month | not offered | 14 days | none stated | Everything in Standard; AI learns up to 5,000 products; Unlimited sources & files; AI web search & answers; Connect your own tools (MCP) |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- File upload
- Multi-language
- Real-time translation
- Agent analytics
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Surveys
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Products, orders, Online Store, Shopify admin
- View products: Product listings, products, collections
- View orders: All order history for the last 60 days
- View Online Store: Online Store pages, theme
- View Shopify admin: Legal policies
Developer
RagChat
- Apps in the dataset:
- 1
- Address:
- Lorong Merbuk, Kota Kinabalu, JHR, 88100, MY
- Website:
- ragchatai.com
- Support email domain:
- mail.ragchatai.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
bKlug: WhatsApp Marketing + AI
On Shopify, not yet in the dataset · listed as similar by Shopify
Conversell AI Chatbot
On Shopify, not yet in the dataset · listed as similar by Shopify
Mega Click To Call Button
On Shopify, not yet in the dataset · listed as similar by Shopify
Hikari CS
No ratings yet · shares 71% of feature handles
WonderChat: AI Support Chatbot
5.0(1) · shares 69% of feature handles
BestChat: AI Chatbot+Live Chat
4.7(141) · shares 67% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 100 words.Show
- Answers questions from your products, collections and policies
- Lets shoppers check their order status right in the chat
- Replies in whatever language your shopper writes in
- Hands conversations to you in a shared inbox
- Collects a shopper rating when a conversation is resolved
Answer shopper questions and track orders with AI chat. No limits on how many replies it sends
RagChat adds an AI support agent to your storefront that answers shopper questions from your products, collections, and pages, so replies are accurate, not generic. It recommends products with rich cards, shares discount codes, and captures names and emails as leads. When a shopper needs a person, take over from a shared human-and-AI inbox, and offline questions continue by email. Set your bot's name and tone in minutes, connect your own tools over MCP so the AI can act in your other systems.
Questions and comments
Questions people ask about RagChat: AI Chatbot & Livechat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.