Shopify app
NewPurands (CDP) Orchestration
Automated customer engagement via email, SMS, and chat
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Purands
- Launched
- August 29, 2024
- Pricing
- From $799/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.73
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$799/month
band: $300 and up
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Pro | $799/month | not offered | none | none stated | not listed |
| Enterprise | $1,499/month | $16900/year | none | none stated | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customization
- Custom rules
Offers and recommendations
- AI recommendations
Analytics
- A/B testing
- Click-through rates
- Conversion rates
- Recommendation performance
- Funnel performance
Real-time messaging
- SMS
- Multi-language
- Push notifications
- Customer insights
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Surveys
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, Shopify Payments, Online Store, custom data, Shopify admin
- Edit customers: Merge customers, customer data
- Edit products: Inventory, products, collections
- Edit orders: Draft orders, order fulfillments, merchant managed fulfillment, all order history, returns, shipping information
- Edit discounts: Discount codes and promotions
- View Shopify Payments: Shopify Payments disputes
- Edit Online Store: Checkout page, Online Store pages, theme
- View custom data: Metaobject definitions, metaobjects
- View Shopify admin: Legal policies
- Edit other data: Locations, Shopify Markets settings, translations
Developer
Purands
- Apps in the dataset:
- 2
- Address:
- SINGAPORE, SG
- Website:
- www.purands.com
- Support email domain:
- purands.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
SmartBot: Leading AI Chatbot
4.7(459) · listed as similar by Shopify
✧AiLead: FREE AI Chatbot & FAQ
5.0(10) · listed as similar by Shopify
Dori: AI Shopping Assistant
On Shopify, not yet in the dataset · listed as similar by Shopify
AI Shopping Assistant ‑ ASA
5.0(2) · shares 47% of feature handles
BuyScout AI Store Agent
5.0(56) · shares 44% of feature handles
Loops AI: Search & Chat Agent
No ratings yet · shares 42% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 63 words.Show
- Automated Reminders : Send replenishment and follow-up reminders based on orders
- Customer Messaging : Support customers via email, SMS, WhatsApp, and webchat
- Customer Engagement : Send birthday messages and personalized purchase updates
- Campaign Messaging : Run targeted outreach campaigns across supported channels
- Product Recommendations : Suggest relevant products during conversations.
Purands helps merchants automate customer engagement across email, SMS, and chat.
Purands helps Shopify merchants engage customers through automated messaging across email, SMS, WhatsApp, and webchat. The app supports post-purchase follow-ups, digital receipts, birthday messages, and replenishment reminders. By capturing first-party and zero-party data through customer interactions, Purands enables businesses to automate engagement, improve retention, and better understand customer behavior as they scale.
Questions and comments
Questions people ask about Purands (CDP) Orchestration, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.