Shopify app
NewProtega Post Purchase Care
Automate claims, returns, and fraud detection in one platform
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Protega Tech
- Launched
- August 26, 2025
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Coverage type
- Shipping
- Damaged packages
- Extended warranty
Opt-in experience
- Custom upsell
Claims management
- Claims portal
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- Edit products: Products, collections
- View orders: All order history
- View Online Store: Theme
Developer
Protega Tech
- Apps in the dataset:
- 1
- Address:
- Mumbai, MH, IN
- Website:
- not stated
- Support email domain:
- protega.ai
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Xcotton Post Purchase Guard
5.0(763) · listed as similar by Shopify
Navidium Shipping Protection
4.7(397) · listed as similar by Shopify
Captain Shipping Protection
4.9(310) · listed as similar by Shopify
Mulberry Product Protection
4.7(29) · shares 50% of feature handles
Flex Protect Product Warranty
No ratings yet · shares 40% of feature handles
SurePath Protection
5.0(2) · shares 33% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 63 words.Show
- Drive customer retention with seamless resolutions for claims and issues.
- Prioritize genuine claims and reduce time spent on high-risk or fraudulent ones.
- Combat policy abuse with a fraud prevention system that adapts to your needs.
- Manage claims, returns, exchanges, and customer interactions from one location.
Enhance revenue, cut costs, and streamline post-purchase protection journeys with AI-based claims.
Protega empowers merchants to simplify and secure the entire customer journey through a unified, full-stack platform. Our intelligent tools offer AI-powered fraud detection, smart returns and exchanges, product and shipping protection, and automated claim support—helping businesses streamline operations, protect revenue, and deliver faster, more reliable customer resolutions—all from one consolidated solution.
Questions and comments
Questions people ask about Protega Post Purchase Care, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.