Shopify app
EmergingMulberry Product Protection
Offer customers accident protection and extended warranties
- Rating on Shopify
- 4.7(29)
- Reviews
- 29
- Developer
- Mulberry
- Launched
- July 20, 2020
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.66
category median 4.65
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
3%
1 of 29
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD.
Pricing is set outside Shopify: External charges may be billed by Mulberry separately from your Shopify invoice. Learn more Developer pricing page
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | Mulberry charges a variable commission per warranty to cover risks. This can be seen in the Mulberry portal order page. | not listed |
Rating distribution
29 ratings on the listing when last refreshed.
- 5 stars26(90%)
- 4 stars1(3%)
- 3 stars1(3%)
- 2 stars0(0%)
- 1 star1(3%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 30, 2026BoardUnited States6 months using the app
"We’ve had a great experience working with Mulberry as our extended protection plan partner. Their platform is easy to use, the integration process was straightforward ..."
5 starsSep 15, 2026Transformer Table USAUnited States22 days using the app
"The team is supportive and adapts to the requirement pretty quickly. Their custom integration works really well and we've had no problems so far. Implementation ..."
5 starsSep 3, 2026Big JoeUnited States5 months using the app
"Mulberry is a great service with an exceptional team backing it. As a brand that offers comfort furniture, insurance to protect it against life accidents ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Coverage type
- Extended warranty
Opt-in experience
- Checkout
- Custom upsell
Claims management
- Claims portal
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Attentive 62 apps
- Emarsys 5 apps
- Klaviyo 788 apps
- Listrak 8 apps
- Marketing Cloud
- SMSBump
Shopify surfaces: Checkout, Shopify POS
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store, other data
- Edit customers: Customer data
- Edit products: Products, collections
- Edit orders: Draft orders, order fulfillments, merchant managed fulfillment, all order history, subscription contracts
- Edit Online Store: Checkout page, Online Store script tags
- Edit other data: Customer payment methods, publications of products on sales channels
Developer
Mulberry
- Apps in the dataset:
- 1
- Address:
- 250 Hudson Street, Floor 2, New York, NY, 10013, US
- Website:
- getmulberry.com
- Support email domain:
- getmulberry.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Xcotton Post Purchase Guard
5.0(763) · listed as similar by Shopify
Navidium Shipping Protection
4.7(397) · listed as similar by Shopify
Captain Shipping Protection
4.9(310) · listed as similar by Shopify
Flex Protect Product Warranty
No ratings yet · shares 50% of feature handles
Protega Post Purchase Care
No ratings yet · shares 50% of feature handles
Uncap Warranties
No ratings yet · shares 40% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 72 words.Show
- Mulberry offers product protection on your existing product catalog.
- Use the Mulberry SDK to adjust the integration to your store's look and feel.
- Mulberry handles customer filed claims for products covered by Mulberry.
Offer customers accident protection and extended warranties
When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog.
Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase.
Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal.
Questions and comments
Questions people ask about Mulberry Product Protection, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
29 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.