Shopify app
NewOnCustomer: Livechat & Chatbot
Improve customer experience on website with livechat & chatbot
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Novaon Tech
- Launched
- April 26, 2024
- Pricing
- Free
- Languages
- English, Vietnamese
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.26
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, discounts, gift cards, Online Store
- Edit customers: Customer data
- View products: Inventory, product listings, products, collections
- Edit orders: Draft orders, order fulfillments, all order history for the last 60 days, returns, shipping information
- View discounts: Discount codes and promotions
- View gift cards: Gift cards
- View Online Store: Checkout page
- Edit other data: Price rules
Developer
Novaon Tech
- Apps in the dataset:
- 2
- Address:
- CiC Tower, 219 Nguyen Thi Due street, Cau Giay district, Hanoi, 100000, VN
- Website:
- not stated
- Support email domain:
- novaon.asia
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 37 words.Show
- Conversation management: Automatic Routing conversation from multiple channels
- Bot website: Automated lead tools help optimize customer conversion on website
- SLA: Alerts and reporting for conversations violating Service Level Agreements
- Surpport: Interaction channel and ticket management to manage customer complaint
- CSAT & Survey: Collect automatically customer feedback and surveys
Omnichannel chats: Livechat, Messenger, Instagram, Shopee, Email, Youtube, Telegram, SMS, Zalo.
OnCustomer - An effective omnichannel communication platform that helps businesses successfully communicate with customers through insightful understanding, accurate prediction of needs, and intelligent automated personalized communication.
Data as of Oct 19, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.