EcomAppReviews

Shopify app

Emerging

Mercuri SMS Marketing WhatsApp

SMS Marketing & WhatsApp Broadcasts for eCommerce & bookings

Rating on Shopify
5.0(16)
Reviews
16
Developer
Mercuri CX
Launched
December 22, 2023
Pricing
Free to install. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in SMS marketing

#14 of 47

See the ranked table

Rank in Abandoned cart

#22 of 65

See the ranked table

Bayesian rating

4.56

category median 4.30

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 16

Starting price

$29/month

band: $10 to $29 · 30-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednoneConversation-based pricing across WhatsApp & SMS, starting at $0.025 per SMS, WhatsApp & AI ResponseSMS Alerts WhatsApp Order Notifications; Abandoned Cart & Bookings Recovery; WhatsApp Template Creation; Email Support; Solo upto 50 orders / bookings per month
Growth$29/month$290/year30 daysConversation-based pricing across WhatsApp & SMS, starting at $0.025 per SMS, WhatsApp & AI ResponseEverything in free, Plus:; Shared Inbox for SMS & WhatsApp; SMS Marketing + Shopify Segments Sync; Contact Lists for Marketing; Unique Toll-Free SMS Number; Email & WhatsApp Support; Perfect 150+ orders / bookings per month
Pro$99/month$990/year30 daysConversation-based pricing across WA & SMS, starting at $0.025 per SMS, WhatsApp & AI ResponseEverything in Growth, Plus:; Custom AI Agent for Sales; SMS & WhatsApp API; Onboard & Manage Multiple Numbers; Founder Support; Perfect 500+ orders / bookings per month

Rating distribution

16 ratings on the listing at crawl time.

  • 5 stars16(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsApr 1, 2026The Kaithari ProjectIndia5 days using the app

    "We cannot recommend Mercuri SMS Marketing WhatsApp enough. What truly sets this apart is the personal attention from Karthik. He took the time to understand ..."

    Read on Shopify

  • 5 starsMar 11, 2026DakodasUnited KingdomAbout 1 month using the app

    "Working with the Mercury SMS app on Shopify has been a fantastic experience. The platform has been incredibly helpful for managing and improving my WhatsApp ..."

    Read on Shopify

  • 5 starsJan 7, 2026Home DeluxeIndia15 days using the app

    "Superb app ! We have been using this from last week and performance is amazing. Seamless integration with Shopify, Awesome UX and amazing rates and ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Managing campaigns

  • A/B testing
  • Bulk messaging
  • Compliance
  • Translation
  • Personalized messages
  • Scheduled messages
  • Templates
  • Two-way messaging
  • Conversion metrics
  • ROI tracking
  • Segmentation
  • Custom segments
  • Opt-in

Workflow automation

  • Cart recovery
  • Discount codes
  • Feedback requests
  • Order confirmations
  • Payment reminders
  • Product recommendations
  • Order tracking
  • Welcome messages
  • Win-back campaigns
  • One-time password (OTP)

Cart recovery

  • Personalized campaigns
  • SMS notifications
  • Automated workflows

Display options

  • Pop-up builder
  • Triggers
  • Templates

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Flow

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Mercuri CX

Apps in the dataset:
1
Address:
4 5th Main 7th Cross, SG Palya, CV Raman Nagar, Bangalore, KA, 560093, IN
Website:
mercuri.cx
Support email domain:
mercuri.cx
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 56 words.Show
  • Recover abandoned carts and bookings automatically with SMS and WhatsApp
  • Send targeted SMS Marketing campaigns using Shopify customer segments
  • Chat with customers and answer inquiries via WhatsApp and SMS
  • Shared Inbox: Manage all SMS and WhatsApp conversations in one place
  • Send confirmations, reminders, and shipping updates automatically

Grow with SMS Marketing & WhatsApp. Send campaigns, recover abandoned carts & automate alerts.

Mercuri helps businesses engage customers with SMS marketing and WhatsApp messaging. Send marketing campaigns, recover abandoned carts, and automate confirmations and reminders. Manage conversations in a shared inbox where AI agents can assist with customer responses and help handle bookings or orders.

Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

16 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.