Shopify app
NewMerchant Copilot AI Chatbot
Instant shopper answers from your real product & order data
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Forgeline Labs
- Launched
- July 17, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$24/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 AI conversations per month; Install and try Merchant Copilot at no |
| Starter | $24/month | not offered | 14 days | none stated | 500 AI conversations per month.; Ideal for small stores; Automate customer support and reduce tic |
| Growth | $79/month | not offered | 14 days | none stated | 2,000 AI conversations per month.; For growing stores; Higher traffic that need reliable 24/7 |
| Scale | $199/month | not offered | 14 days | none stated | Unlimited AI conversations per month.; For high-volume stores; Enterprise-grade AI support with no caps |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
Automated responses
- FAQs
- Product recommendations
- Shipping alerts
- Order updates
Customization
- Chat window
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Products, orders, Online Store, Shopify admin
- View products: Products, collections
- View orders: All order history for the last 60 days, shipping information
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
Developer
Forgeline Labs
- Apps in the dataset:
- 1
- Address:
- Kudaligama, Neboda, Kalutara, 12030, LK
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 90 words.Show
- Instant answers on sizing, stock, variants, shipping and return policies
- Shoppers check order status and tracking without leaving the chat
- Every answer comes from your real store data, so nothing is invented
- Turn the chat widget on from your theme editor, no code required
- Review every shopper conversation from your admin dashboard
AI chat widget that answers shoppers' product, order & policy questions instantly, 24/7.
Merchant Copilot puts an AI support agent on your storefront, so shoppers get answers the moment they ask instead of waiting on email.
It indexes your catalogue automatically and handles questions about products, variants, sizing, stock, order status, shipping and returns. Every answer comes from your real store data, so it never invents details.
Setup takes minutes: install, sync products, enable the widget in your theme editor. No code needed.
Start free with 50 conversations a month.
Questions and comments
Questions people ask about Merchant Copilot AI Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.