Shopify app
NewKonfirm COD Order Confirmation
Verify COD Orders via WhatsApp, SMS & Email
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- Pacific Softwares
- Launched
- June 17, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.43
category median 4.43
Reviews in the last 180 days
2
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
$4.99/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 10 COD confirmations per month; WhatsApp, SMS and Email verification; Built-in WhatsApp one-tap Confirm/Cancel; Built-in SMS, Email & WhatsApp senders; Auto-tag orders: cod-confirmed/cancelled; Custom templates for own providers; Dashboard & order history; Smart channel priority auto fallback |
| Pro | $4.99/month | $49/year | none | none stated | 100 COD confirmations per month; Everything in Free; 8 different message styles; Multi language notifications; Auto-cancel rejected orders; Higher Send Test limits |
| Elite | $9.99/month | $99/year | none | none stated | Unlimited COD confirmations; Everything in Pro; 8 different message styles; Multi language notifications; Auto-cancel rejected orders; Higher Send Test limits; Priority customer support |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 30, 2026Shopi MartUnited Arab EmiratesAbout 3 hours using the app
"Konfirm has been helpful in managing customer order confirmations. It saves time by automating the process and makes it easier to avoid unconfirmed COD orders. ..."
5 starsSep 22, 2026ZaidcartUnited Arab EmiratesAbout 19 hours using the app
"Konfirm has been really useful for verifying COD orders before shipping. I like that customers can confirm their orders directly through WhatsApp, SMS, or email ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Notifications
- Real-time notifications
- SMS
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Orders
- Edit orders: All order history for the last 60 days
Developer
Pacific Softwares
- Apps in the dataset:
- 1
- Address:
- Plot no 81 A, Rupam Farms, Navdurga Nagar, Jodhpur, RJ, 342001, IN
- Website:
- konfirm.pacificsoftwares.com/landing
- Support email domain:
- pacificsoftwares.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 75 words.Show
- Verify COD orders via WhatsApp, SMS & Email before shipping.
- Reduce fake orders and RTO with one-tap customer confirmation.
- Use built-in delivery or your own WhatsApp and SMS providers.
- Customize message styles, languages, retries and delivery priority.
- Auto-tag confirmed, cancelled and expired orders in Shopify.
Verify every COD order before shipping using WhatsApp, SMS & Email with one-tap confirmation.
Konfirm helps Shopify merchants verify Cash on Delivery (COD) orders before shipping through WhatsApp, SMS, and Email. Reduce fake orders, lower RTO, and improve fulfillment with one-tap Confirm/Cancel actions or verification. Works out of the box with built-in delivery or your own WhatsApp Business, Twilio, or MSG91 account. Customize message styles, languages, retries, and delivery priority to match your business needs.
Questions and comments
Questions people ask about Konfirm COD Order Confirmation, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.