Shopify app
NewFidras
Understand customer behavior with analytics, segmentation, and
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- CatalystIQ
- Launched
- January 13, 2026
- Pricing
- From $9.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.50
category median 4.57
Reviews in the last 180 days
2
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
$9.99/month
band: Under $10 · 3-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| starter | $9.99/month | not offered | 3 days | none stated | Sync customers, orders & catalog; Customer CRM; 5,000 emails / month; 50 SMS / month; Email support; + more |
| Plus | $16/month | not offered | 3 days | none stated | 25,000 emails / month; 2,000 WhatsApp / month; 500 SMS / month; Full behavior tracking & segments; GA4 + Google & Meta Ads connect; WhatsApp support (4h) |
| Pro | $19/month | not offered | 3 days | none stated | 100,000 emails / month; 10,000 WhatsApp / month; 2,000 SMS / month; AI Chatbot, proactive selling; Automations (multistep flows); Priority WhatsApp support (2h) |
| enterprise | $49/month | not offered | 3 days | none stated | Unlimited email, WhatsApp & SMS; Full feature access, advanced AI; White label branding; Predictive analytics; Full multichannel attribution; Priority + dedicated support |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsMay 8, 2026Specsmart.co.ukUnited Kingdom2 days using the app
"good insights and easy to use. support team is very helpful."
5 starsMay 5, 2026Ajwa SkinIndia3 minutes using the app
"Best for marketing and insights. Customer support is proactive to support."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customer behavior
- Segmentation
Marketing and sales
- AI insights
Visuals and reports
- Analytics dashboard
Campaign types
- SMS campaigns
Managing campaigns
- Automations
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- DeepSeek AI
- SendGrid 28 apps
- Twilio 49 apps
Shopify surfaces: Checkout, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, marketing, store analytics, Online Store, Shopify admin
- Edit customers: Browsing behavior, customer data
- Edit products: Inventory, products, product listings, collections
- Edit orders: All order history for the last 60 days
- View discounts: Discount codes and promotions
- Edit marketing: Marketing events
- Edit store analytics: Web pixels
- Edit Online Store: Checkout page, Online Store script tags, theme, Online Store pages
- Edit Shopify admin: Files
Developer
CatalystIQ
- Apps in the dataset:
- 1
- Address:
- JLT Dubai, Dubai, AZ, 000000, AE
- Website:
- not stated
- Support email domain:
- catalystiq.ae
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 71 words.Show
- Customer segmentation using RFM scoring and lifetime value analysis
- Segmented email and WhatsApp messaging for cart reminders
- Analytics dashboard for customers, orders, and revenue data
Fidras: Data Backed AI for Email & WhatsApp Marketing
Fidras is a data backed AI marketing platform that helps merchants understand customer behavior and grow revenue through analytics and segmentation. It provides real time RFM segments based on recency, frequency, and spend, plus a single dashboard for CLV, retention cohorts, and revenue trends. Fidras also generates AI store summaries and enables segmented Email and WhatsApp messaging directly inside the admin interface.
Questions and comments
Questions people ask about Fidras, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.