EcomAppReviews

Shopify app

Emerging

edrone: Email, SMS & WhatsApp

CRM and Marketing Automation built for e-commerce with AI

Rating on Shopify
4.6(29)
Reviews
29
Developer
edrone
Launched
March 29, 2017
Pricing
Free plan available
Languages
Polish, English, Portuguese (Brazil), Spanish

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Email marketing

#9 of 53

See the ranked table

Rank in Analytics

#10 of 108

See the ranked table

Bayesian rating

4.31

category median 4.20

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

10%

3 of 29

Starting price

$49/month

band: $30 to $99

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
Free PlanFreenot offerednonenone statednot listed
edrone basic$49/monthnot offerednonenone statednot listed

Rating distribution

29 ratings on the listing at crawl time.

  • 5 stars23(79%)
  • 4 stars3(10%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star3(10%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 1 starMay 7, 2026BalaiaBrazil3 months using the app

    "péssimo, vc desinstala e fica resquícios do app no site"

    Read on Shopify

  • 5 starsApr 29, 2026casadomarceneiroBrazil2 months using the app

    "A Edrone tem sido uma plataforma ótima para a intensidade que utilizamos aqui na Casa do Marceneiro, com diversos recursos de automação de recuperação de ..."

    Read on Shopify

  • 5 starsApr 24, 2026DermaboxBrazil2 months using the app

    "A Edrone tem sido uma ótima plataforma. Ela tem muitas funcionalidades, automações, segmentações... Temos tido bons resultados por aqui. É a primeira plataforma de CRM ..."

    Read on Shopify

Screenshots

4 of 5 listing screenshots, composed as review cards. Captions are the developer's own.

  • edrone: Email, SMS & WhatsApp Shopify app screenshot: Automation
    1 of 4: Automation
  • edrone: Email, SMS & WhatsApp Shopify app screenshot: Live Events
    2 of 4: Live Events
  • edrone: Email, SMS & WhatsApp Shopify app screenshot: AI Chat
    3 of 4: AI Chat
  • edrone: Email, SMS & WhatsApp Shopify app screenshot: edrone App
    4 of 4: edrone App

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Campaign types

  • Email campaigns
  • SMS campaigns
  • Push notifications
  • Newsletters
  • Pop-ups
  • Discounts
  • Upsell emails
  • Cross-sell emails
  • Cart emails
  • Abandoned cart
  • Browse abandonment
  • Welcome emails
  • Follow-up emails
  • Price drop emails
  • Back-in-stock emails
  • Win-back emails
  • Product recommendations
  • Product reviews
  • Custom campaigns

Managing campaigns

  • AI generation
  • Bulk editing
  • Consent collection
  • Email capture list
  • SMS capture list
  • Automations
  • Targeting
  • Segmentation
  • Reporting
  • Analytics
  • A/B testing

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, gift cards, marketing, store analytics, Online Store, custom data

  • Edit customers: Browsing behavior, customer data
  • View products: Products, collections
  • View orders: All order history
  • Edit discounts: Discount codes and promotions
  • Edit gift cards: Gift cards
  • Edit marketing: Marketing events
  • Edit store analytics: Web pixels
  • Edit Online Store: Online Store script tags
  • Edit custom data: Metaobject definitions, metaobjects
  • View other data: Locales, Shopify Markets settings

Developer

edrone

Apps in the dataset:
1
Address:
Lekarska 1, Krakow, 31-153, PL
Website:
not stated
Support email domain:
edrone.me
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 79 words.Show
  • 360 customer profile with behavior analytics and shopping journey data
  • Automated campaigns for email, SMS and WhatsApp with personalization
  • AI Sales Chat: 24/7 virtual assistant for product recommendations
  • Product Reviews: automated collection, moderation and display widgets
  • AI-powered newsletter creator and Ready to Run automation scenarios

CRM and Marketing Automation platform with email, SMS, WhatsApp, AI Sales Chat and Reviews.

By integrating with your e-commerce platform, edrone helps store owners enhance their marketing and engage customers effectively through email, SMS and WhatsApp, boosting conversions. The tool offers over 20 ready-to-use automation scenarios, dynamic newsletters and custom automation workflows. AI Sales Chat acts as a 24/7 virtual sales assistant recommending products and closing purchases. Product Reviews help build trust with automated collection and on-site display widgets.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

29 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.