Shopify app
NewIFG Returns & Withdrawals
Global returns with built-in EU withdrawal-button compliance.
- Rating on Shopify
- 5.0(4)
- Reviews
- 4
- Developer
- IFG eCommerce
- Launched
- July 21, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Spanish, French, Italian, Portuguese (Portugal), German, Dutch, Polish, Swedish, Japanese, Korean, Turkish, Arabic, Hebrew, Chinese (Simplified), Bulgarian, Croatian, Czech, Danish, Estonian, Finnish, Greek, Hungarian, Irish, Latvian, Lithuanian, Maltese, Romanian, Slovak, Slovenian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.65
category median 4.63
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 4
Starting price
$4.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | EU-compliant withdrawal form; Automatic order & email verification; Customer confirmation email; Dashboard & return management; Unlimited returns; 1 storefront language of your choice |
| Grow | $4.99/month | $49.90/year | 7 days | none stated | Unlimited returns; One-click direct refund; Analytics page with return charts; Automatic order tagging (fixed tag); Auto-approval for unfulfilled orders; Exclude items via product tag; Separate admin + customer email alerts; Custom return window |
| Unlimited | $9.99/month | $99.90/year | 7 days | none stated | All Grow Plan features included; Return rules by product or collection; Custom dedicated SMTP; Editable customer email templates; 100% customizable form CSS; Automatic email reminders; Up to 6 storefront languages; Priority support |
Rating distribution
4 ratings on the listing when last refreshed.
- 5 stars4(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJul 29, 2026Herbal CacaoNetherlands6 days using the app
"Excellent ! works well and great service from Francesco"
Developer replied. Read on Shopify
5 starsJul 28, 2026Eccelso®Italy5 days using the app
"Ottima soluzione! Concepita e sviluppata direttamente da Francesco che si rivela, come sempre, un ottimo professionista. Consigliato!"
Developer replied. Read on Shopify
5 starsJul 22, 2026Il Trucco Perfetto | Permanent Make-Up al servizio della bellezzaItaly32 minutes using the app
"App perfetta, intuitiva e ben concepita. IFG è davvero una garanzia e soprattutto Francesco è un tecnico shopify davvero attento e preparato, sempre presente e ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Manual refunds
Return management
- Return portal
- Custom policies
- Return reasons
- Multi-language
- Email notifications
- Analytics
Compliance
- Data privacy
- Policy management
- Compliance reports
Customization
- Pop-ups
- Widget position
- Custom CSS
- Multi-language
- Custom text
- Buttons
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- View products: Products, collections
- Edit orders: All order history
- View Online Store: Theme
- View other data: Locations
Developer
IFG eCommerce
- Apps in the dataset:
- 3
- Address:
- Via Giacinto Pullino 72, Roma, RM, 00154, IT
- Website:
- ifgecommerce.com
- Support email domain:
- ifgecommerce.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, changelog
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
- Frictionless storefront return form in 30 languages with native RTL layout.
- Built-in EU withdrawal-button compliance (Directive 2011/83/EU & 2023/2673).
- Centralized dashboard with color-coded status tracking and partial approvals.
- Real-time Shopify order matching with automated custom order tagging.
- One-click CSV exports and aggregated PDF summary reports.
Global return management with EU withdrawal-button compliance. Storefront forms in 30 languages.
IFG Returns & Withdrawals streamlines global return management and supports the EU withdrawal-button requirement (Directive 2011/83/EU, amended by 2023/2673). Storefront forms are fully localized in 30 languages with native RTL support, for frictionless guest claim submissions. Every request is instantly matched with Shopify orders, with custom tagging, partial approval, and automated email alerts. Track, review, and export CSV data or PDF summary reports from a centralized admin panel.
Questions and comments
Questions people ask about IFG Returns & Withdrawals, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
4 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.