Shopify app
NewHelpCraft: FAQ & Help Center
Create FAQ pages for your storefront and Customer Accounts
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- DIGILAB EOOD
- Launched
- October 8, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.74
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$4.99/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Help Center on your storefront; Up to 10 help articles; Default store language only; Templates & guided setup; Search, preview & publishing; Tabs, accordions & sections |
| Pro | $4.99/month | not offered | none | none stated | Everything in Free plus:; No articles limit; All your store languages; Help Center in customer accounts |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Editing tools
- Rich text editor
- Drag-and-drop editor
- Images
- Multi-language
- Translation
Display options
- Accordions
- Tabs
- FAQ page
- Search bar
- Mobile responsive
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Online Store, Shopify admin
- Edit Online Store: Online Store pages
- Edit Shopify admin: Files
- Edit other data: Locales, translations
Developer
DIGILAB EOOD
- Apps in the dataset:
- 2
- Address:
- zh.k. Ilinden 1712, Sofia, 1309, BG
- Website:
- helpcraft.shop
- Support email domain:
- helpcraft.shop
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 76 words.Show
- Create categories, articles and reusable structured content sections.
- Add accordions, tabs, notices, links, tracking blocks and images.
- Start quickly with guided setup and ready-made Help Center templates.
- Preview desktop and mobile layouts before publishing.
- Customer Accounts Help Center and additional store languages.
Build FAQ pages and a Help Center in one place. Publish to storefront and Customer Accounts.
Build and manage FAQ pages and a structured Help Center from Shopify admin. Organize answers with categories, articles, reusable sections, accordions, tabs, notices, links, order tracking and images. Start with ready-made templates, preview desktop and mobile layouts, and customize storefront colors. Publish your Help Center to your storefront and Customer Accounts. Save drafts and translate content into additional store languages.
Questions and comments
Questions people ask about HelpCraft: FAQ & Help Center, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.