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Shopify app

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Feedloop: Post Purchase Survey

NPS & attribution surveys that win back unhappy customers

Rating on Shopify
No ratings yet
Reviews
0
Developer
Sali Apps
Launched
September 11, 2026
Pricing
Free plan available
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Surveys

#50 of 74

See the ranked table

Bayesian rating

n/a

category median 4.75

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

$19/month

band: $10 to $29

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated150 responses / month; Post-purchase surveys; NPS & CSAT scoring included; All analytics, incl. response rate; 3 essential question templates; CSV export & competitor importer
Growth$19/month$190/yearnonenone stated1,000 responses / month; Everything in Free, plus:; 74 question templates across 20 types; On-site pop-up survey (storefront); Detractor recovery discount codes; Slack detractor alerts; Shopify Flow triggers
Pro$49/month$490/yearnonenone stated5,000 responses / month; Everything in Growth, plus:; Promoter-to-review funnel; Data export API; Priority support

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Form customization

  • Embedded forms
  • Templates
  • Pop-ups

Survey types

  • Customer satisfaction
  • Net Promoter Score (NPS)
  • Post-purchase
  • Attribution

Submission management

  • Data export
  • Analytics
  • Customer segments

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Customer accounts, Shopify Flow

Data access

As disclosed on the listing. Never scored.

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Discounts, Online Store

  • Edit discounts: Discount codes and promotions
  • View Online Store: Theme

Developer

Sali Apps

Apps in the dataset:
1
Address:
30 N Gould St, STE R, Sheridan, WY, 82801, US
Website:
saliapps.com
Support email domain:
saliapps.com
English support:
yes
Resources:
Privacy policy, FAQ, App Documentation, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 94 words.Show
  • Automatically win back unhappy customers with a recovery discount code
  • Turn happy customers into public reviews and social media followers
  • Run NPS, CSAT and attribution surveys after checkout or on your storefront
  • See response rate, NPS and CSAT trends, and answers by every question
  • Get started fast with 70+ templates and a one-paste question importer

Post-purchase NPS, CSAT and attribution surveys. Feedloop acts on each answer to win back buyers.

Feedloop runs post-purchase surveys and acts on every answer. Ask surveys on your thank-you and order status pages, or as an on-site pop-up. Measure NPS and CSAT, and learn how customers heard about you. When someone leaves a low score, Feedloop creates a one-time recovery discount code and alerts your team. When someone leaves a high score, it invites them to review you or follow you on social. See every response, your response rate and trends in one dashboard.

Questions and comments

Questions people ask about Feedloop: Post Purchase Survey, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.