Shopify app
NeweFAQ: AI Questions & Answers
AI FAQ collections for checkout, product pages, and your store
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- EXTFOX
- Launched
- February 25, 2025
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.69
category median 4.69
Reviews in the last 180 days
0
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
$5.99/month
band: Under $10 · 3-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Show store FAQs on shop app; FAQs widget; Basic customizations; SEO-optimized FAQ schema; Improve FAQs using AI; Up to 1 collection; Up to 10 categories |
| Starter | $5.99/month | $59.99/year | 3 days | none stated | Access to premium features; Create product and thank you FAQs; Up to 25 collections; Up to 15 categories per collection; Up to 50 questions per category |
| Professional | $15.99/month | $159.99/year | none | none stated | Up to 100 collections; Up to 50 categories per collection; Up to 100 questions per category; Tone for improved AI generation; Faster support |
| Enterprise | $59.99/month | $599.99/year | none | none stated | Up to 10k collections; Up to 100 categories per collection; Up to 100 questions per category; Maximum priority support |
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 25, 2025Brainwave3DAustriaAbout 1 month using the app
"the support help me so much and so fast, thank you a lot for this amazing tool. it is really great to work with product ..."
5 starsMar 10, 2025StorypodUnited States5 days using the app
"Great app, highly recommended. Best of all the ones we tried to get a simple and effective FAQ on our site (for a system that ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Editing tools
- Rich text editor
- AI generation
- SEO
Display options
- Accordions
- Sidebar
- Product page
- FAQ page
- Search bar
- Mobile responsive
- Custom font and color
- Custom CSS
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Products, orders, discounts, Online Store, Shopify admin
- Edit products: Products, collections
- View orders: Shipping information
- View discounts: Discount codes and promotions
- Edit Online Store: Online Store pages, theme
- Edit Shopify admin: Legal policies, files
- View other data: Locales, payment terms, price rules
Developer
EXTFOX
- Apps in the dataset:
- 1
- Address:
- Gjuro Salaj, Kavadarci, 0434, MK
- Website:
- embedfaq.com
- Support email domain:
- extfox.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
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Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 39 words.Show
- AI-powered FAQ creation for products, pages, and checkouts.
- Fully customizable designs with fonts, colors, and layouts.
- Simple editing tools to keep FAQs updated and reduce repetitive questions.
Automate product, checkout, and thank-you page FAQs with AI.
Easily create and manage FAQs with built-in AI, reducing repetitive questions and keeping shoppers informed across products, pages, and checkouts. Personalize your design, instantly update answers, and focus on growing.
Questions and comments
Questions people ask about eFAQ: AI Questions & Answers, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.