Shopify app
NewDia: AI Chatbot & Assistant
Dia: AI Chatbot - 24/7 Online Sale Assistant
- Rating on Shopify
- 5.0(4)
- Reviews
- 4
- Developer
- Piyonk Software
- Launched
- May 8, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.74
category median 4.70
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 4
Starting price
$19/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 200 replies / month |
| Launch | $19/month | $190/year | 7 days | none stated | 3,000 replies / month |
| Grow | $49/month | $490/year | 7 days | none stated | 10,000 replies / month |
| Scale | $139/month | $1390/year | 7 days | none stated | 30,000 replies / month |
Rating distribution
4 ratings on the listing when last refreshed.
- 5 stars4(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 4, 2026Glow SpacePakistanAbout 14 hours using the app
"Very useful app! Saves us time by answering repetitive questions and improves the overall shopping experience."
Developer replied. Read on Shopify
5 starsMay 31, 2026NBD.comUnited StatesAbout 24 hours using the app
"Great AI chatbot for Shopify. It handles support questions well and helps customers shop with confidence."
5 starsMay 28, 2026Nutty YogiIndiaAbout 11 hours using the app
"Highly recommended! Easy to set up, accurate responses, and very helpful for guiding customers toward the right products."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Multi-language
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Upsell
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Agent avatar
- Cart upsell
Offers and recommendations
- Product recommendations
- AI recommendations
Analytics
- Conversion rates
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
- View customers: Browsing behavior, customer data
- View products: Inventory, products, product listings, collections
- View orders: All order history
- View discounts: Discount codes and promotions
- Edit store analytics: Web pixels
- View Online Store: Online Store pages, theme
- View Shopify admin: Legal policies
- View other data: Locales, product and variant inventory
Developer
Piyonk Software
- Apps in the dataset:
- 2
- Address:
- Bursa, TR
- Website:
- not stated
- Support email domain:
- piyonk.net
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
SmartBot: Leading AI Chatbot
4.7(459) · listed as similar by Shopify
✧AiLead: FREE AI Chatbot & FAQ
5.0(10) · listed as similar by Shopify
Dori: AI Shopping Assistant
5.0(43) · listed as similar by Shopify
Chaterimo: GenAI‑powered chat
3.4(7) · shares 60% of feature handles
MagBot: AI Assist & Automation
4.7(2) · shares 60% of feature handles
NeuroAds AI Chatbot Live Chat
5.0(12) · shares 58% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- Answer product questions before shoppers drop off
- Guide undecided shoppers to the suggested product faster
- Cut repetitive support with instant answers and order help
- See which conversations lead to orders and revenue
AI Chatbot for Sales and Support. Your 24/7 Online Shopping Assistant.
Dia is an AI Chatbot for Shopify, trained on your products, collections, pages, articles, and store policies. Dia offers a unique and intelligent sales assistant experience.
It answers product questions, recommends products smartly, and helps customers with order status requests. Dia helps you reduce repetitive support work, guide hesitant shoppers to purchase, and see which conversations lead to direct or assisted revenue. When needed, Dia can hand shoppers off to email, phone, or WhatsApp.
Questions and comments
Questions people ask about Dia: AI Chatbot & Assistant, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
4 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.