Shopify app
EstablishedAI Contact Form Builder by ZB
AI builds contact forms & surveys from one sentence
- Rating on Shopify
- 4.6(124)
- Reviews
- 124
- Developer
- Zotabox
- Launched
- August 29, 2014
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.62
category median 4.71
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
8%
10 of 124
Starting price
$11.99/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Plan | Free | not offered | none | none stated | Basic contact form: name, email, message; 2,000 Website Visits per month |
| Starter | $11.99/month | $119.90/year | 14 days | none stated | Attach Files, Departments, Fields; Auto Response Included; Integrated with Mailchimp etc.; 10,000 Website Visits per month; Remove Zotabox branding |
| Growth | $24.99/month | $249.90/year | 14 days | none stated | All features in Starter Plan plus; Up to 5 Contact Forms on each website; Install up to 5 websites; 30,000 Website Visits per month; Remove Zotabox branding |
| Pro | $49.99/month | $499.90/year | 14 days | none stated | All features in Express Plan; Up to 10 Contact Forms on same website; Install on up to 10 Websites; 100,000 Website Visits per month; Remove Zotabox branding |
Rating distribution
124 ratings on the listing when last refreshed.
- 5 stars107(86%)
- 4 stars6(5%)
- 3 stars1(1%)
- 2 stars2(2%)
- 1 star8(6%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsMay 13, 2026RoadcasesNZNew ZealandOver 6 years using the app
"Very fast & helpful response at sorting out an issue. Thankyou."
2 starsMar 2, 2025Alpine LudditesUnited StatesOver 8 years using the app
"setting up the app is a PIA. every time i try to do something on the webiste for set up i have to sign in. ..."
Developer replied. Read on Shopify
5 starsFeb 11, 2024JustthegoodsCanadaOver 5 years using the app
"So far, so good! I switched over from another contact form because an increasing number of folks were reaching out to me on facebook saying ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Form types
- Contacts
- Custom
- Pop-ups
- Surveys
Customization
- Drag-and-drop editor
- Font and color
- Custom fields
- Custom CSS
- Embedded forms
- Email templates
- Dynamic logic
Data management
- Email responses
- Data export
- Dashboard
- Analytics
Channels
- Contact form
Workflow automation
- Customer notifications
- Feedback surveys
- Multi-store
- Analytics
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Zotabox
- Apps in the dataset:
- 4
- Address:
- 58/124 Au Co, Tu Lien, Tay Ho, Ha Noi, 100000, VN
- Website:
- info.zotabox.com
- Support email domain:
- zotabox.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
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Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 99 words.Show
- Build contact forms & surveys from one sentence — ready to publish in 30 seconds
- Edit with words: AI rewrites the form, you review every change before it applies
- 21 field types incl. star rating, NPS, file upload, date, country & dropdowns
- Conditional logic & multi-page forms show follow-up questions only when relevant
- Track completion & drop-off, read responses in-app, export answers to CSV
Type one sentence. AI builds your contact form or survey — fields, pages, logic — in 30 seconds.
AI Form Builder replaces hours of drag-and-drop form building with one sentence. Describe what you want to ask, and the AI writes a complete contact form, survey, feedback or NPS form: the right field types, multi-page layout, conditional logic and a thank-you message, in your store's language. Edit by typing a change and review it before it applies. 21 field types, from star rating to file upload. Responses are stored encrypted, with completion analytics and CSV export. Zero impact on speed.
Questions and comments
Questions people ask about AI Contact Form Builder by ZB, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
124 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.