Shopify app
NewLuna Order Editing & Changes
Edit order, change address, modify quantity, or cancel order
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- LUNA Commerce
- Launched
- May 24, 2026
- Pricing
- Free
- Languages
- English, French, German, Spanish, Italian, Japanese, Slovenian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.71
category median 4.69
Reviews in the last 180 days
2
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
Free plan
band: Free
Rating distribution
2 ratings on the listing when last refreshed.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 13, 2026GrippTekNetherlands12 minutes using the app
"Good app easy setup AI auto translate"
5 starsSep 10, 20264FlauntIndia3 months using the app
"Luna makes post-purchase order changes incredibly easy. Customers can update their address, edit items, change quantities, or cancel orders themselves, saving our support team a ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Order updates
- Cancellations
- Refunds
- Address
- Line items
- Prices
- Custom rules
- Customer portal
Order management
- Status updates
- Filtering
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store credit, Online Store
- Edit customers: Browsing behavior, customer data
- Edit products: Inventory, products, product listings, collections
- Edit orders: Draft orders, all order history for the last 60 days, shipping information, order edits
- View discounts: Discount codes and promotions
- Edit store credit: Store credit accounts, store credit account transactions
- Edit Online Store: Online Store pages, theme, checkout page
- View other data: Locales, translations
Developer
LUNA Commerce
- Apps in the dataset:
- 1
- Address:
- 1 Sophia rd, Peace Centre, 228149, SG
- Website:
- not stated
- Support email domain:
- avada.io
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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5.0(1) · listed as similar by Shopify
Anviara EU Withdrawal Button
4.9(105) · listed as similar by Shopify
OrderEditing.com
5.0(346) · listed as similar by Shopify
CartMend
No ratings yet · shares 69% of feature handles
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AfterRevenue
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 92 words.Show
- Order editor for customers: modify order details after checkout
- Change address, swap variant, change quantity, add or remove items
- Cancel order self service, with automatic refund and restock
- Order editing rules: edit window, edits per order, allowed changes
- MCP AI connection: ask Claude or ChatGPT about orders and edit rules
Order changes after checkout: edit order details, change address, quantity, or cancel.
Order changes arrive minutes after checkout, and every one of them turns into a support ticket and a manual edit in your admin.
Luna is an order editor your customers can use themselves. From the Order Status Page they modify order details, change the shipping address, swap a variant, change quantity, add or remove an item, or cancel. Charges, refunds and restock sync with Shopify automatically.
You choose the edit window and see every order modification in the activity log.
Questions and comments
Questions people ask about Luna Order Editing & Changes, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.