EcomAppReviews

Shopify app

New

CartMend

Give customers control over post-purchase order changes.

Rating on Shopify
No ratings yet
Reviews
0
Developer
Explified
Launched
September 14, 2026
Pricing
Free
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order editing

#37 of 64

See the ranked table

Bayesian rating

n/a

category median 4.70

Reviews in the last 180 days

n/a

no dated reviews collected

1 and 2 star share

n/a

no rating distribution

Starting price

Free plan

band: Free

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Order updates

  • Cancellations
  • Re-orders
  • Refunds
  • Address
  • Line items
  • Custom rules
  • Customer portal

Order management

  • Status updates
  • Tagging
  • Filtering
  • Import and export
  • Analytics

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Customer accounts

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders

  • Edit customers: Customer data
  • Edit products: Products, collections
  • Edit orders: Merchant managed fulfillment, order edits, all order history for the last 60 days

Developer

Explified

Apps in the dataset:
11
Address:
explified.com, 361 PURBANCHAL, KALITALA ROAD Haltu, Kolkata 700078, Kolkata, WB, 700078, IN
Website:
explified.com
Support email domain:
explified.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 79 words.Show
  • Self-serve order editing for sizes, colors, variants, and quantities.
  • Allow customers to update shipping and delivery addresses directly.
  • Automated order cancellations with instant refund processing.
  • Customizable editing time limits and fulfillment cutoff rules.
  • Automatic payment collection for order additions and difference refunds.

Let customers edit, swap items, or cancel orders self-serve to reduce support tickets.

CartMend lets customers edit their orders self-serve before fulfillment begins. Shoppers can update shipping addresses, change item variants or quantities, and cancel orders directly from their order confirmation email or Thank You page. Merchants maintain complete control with customizable editing time windows and restriction rules. When an edit changes the order total, CartMend automatically collects additional payments or issues refunds, keeping inventory and financial records synchronized.

Questions and comments

Questions people ask about CartMend, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.