EcomAppReviews
Editly: Order Editing icon

Shopify app

NewBuilt for Shopify

Editly: Order Editing

Let shoppers edit address, variant, quantity and cancel orders

Rating on Shopify
5.0(15)
Reviews
15
Launched
April 30, 2026
Pricing
Free to install. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order editing

#23 of 184

See the ranked table

Bayesian rating

4.82

category median 4.77

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 15

Starting price

$19/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednone50 order edits per monthAccess to all features; Address Validation & Product Editing; Edit Windows & Invoice Downloads; Shipping Address Updates; Automatic Discount Recalculation; Access to All Premium Integrations; Confirmation emails resent after edits; 1:1 Priority Support
Lite$19/month$182.40/year14 days500 order edits per monthAccess to all features; Address Validation & Product Editing; Edit Windows & Invoice Downloads; Shipping Address Updates; Automatic Discount Recalculation; Access to All Premium Integrations; Confirmation emails resent after edits; 1:1 Priority Support
Pro$49/month$470.40/year14 days5000 order edits per monthAccess to all features; Address Validation & Product Editing; Edit Windows & Invoice Downloads; Shipping Address Updates; Automatic Discount Recalculation; Access to All Premium Integrations; Confirmation emails resent after edits; 1:1 Priority Support
Advanced$249/month$2390.47/year14 daysUnlimited order edits per monthAccess to all features; Address Validation & Product Editing; Edit Windows & Invoice Downloads; Shipping Address Updates; Access to All Premium Integrations; Access to All Premium Integrations; Confirmation emails resent after edits; 1:1 Priority Support

Rating distribution

15 ratings on the listing when last refreshed.

  • 5 stars15(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 14, 2026Luna MartIndiaAbout 2 months using the app

    "Very helpful app and great customer support."

    Read on Shopify

  • 5 starsSep 2, 2026Lisa Horton CraftsUnited Kingdom3 days using the app

    "The support in this app has been absolutely excellent - I have been trialling this for my store so that my customers can edit their ..."

    Read on Shopify

  • 5 starsAug 27, 2026Millet ManiaIndia1 day using the app

    "Excellent app and outstanding support! This is a live example with my active customer - The customer selected the wrong shipping option and contacted us ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Order updates

  • Cancellations
  • Splitting
  • Address
  • Line items
  • Prices
  • Custom attributes
  • Custom rules
  • Customer portal

Order management

  • Status updates
  • Tagging
  • Filtering
  • Import and export
  • Analytics

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts, Shopify Flow, Shopify Admin, Flow

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, store credit, Online Store

  • Edit customers: Customer data
  • View products: Products, collections
  • Edit orders: Draft orders, order edits, all order history for the last 60 days, shipping information
  • View discounts: Discount codes and promotions
  • Edit store credit: Store credit account transactions
  • View Online Store: Theme
  • View other data: Shopify Markets settings

Developer

WebContrive LLP

Apps in the dataset:
3
Address:
Surat, GJ, IN
Support email domain:
webcontrive.com
English support:
yes
Resources:
Privacy policy, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
  • Edit address, swap variants, adjust quantity or add new products after checkout
  • Set edit window and restrict order modifications based on specific customer tags
  • Shipping, taxes and discounts recalculate automatically on every order edit made
  • Let customers cancel orders with custom cancellation reasons you define yourself
  • Works with Klaviyo, Shopify Flow, and 3PL and sends email notifications on edits

From address edits to variant swaps customers edit their own orders after checkout no support needed

Editly is a self-serve order editing app. Let customers edit orders after checkout: edit shipping address, swap variants, adjust quantity, change shipping method, add or remove items, and cancel orders without contacting support. No support tickets needed. Customers handle it themselves from the Order Status page and Thank You page. Klaviyo and Shopify Flow trigger instantly. Every order edit is logged. Set a custom post-purchase edit window and choose which changes are allowed.

Questions and comments

Questions people ask about Editly: Order Editing, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

15 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.