Shopify app
NewOrderFix: Customer Order Edit
Customers edit orders, change address or cancel, on your rules
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Artep tech
- Launched
- October 2, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.77
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$19/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 25 edited orders per month; Address, items, swap, cancel; OrderFix branding on edit page |
| Starter | $19/month | not offered | 14 days | none stated | 100 edited orders per month; No branding; Discount on items customers add; Email support |
| Pro | $39/month | not offered | 14 days | none stated | Unlimited edited orders; Everything in Starter; Priority support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Order updates
- Cancellations
- Address
- Line items
- Custom rules
- Customer portal
Order management
- Status updates
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders
- View customers: Customer data
- View products: Products, collections
- Edit orders: Merchant managed fulfillment, third-party fulfillment, order edits, all order history for the last 60 days
Developer
Artep tech
- Apps in the dataset:
- 2
- Address:
- Lajosa Joa 48, Subotica, 24000, RS
- Website:
- not stated
- Support email domain:
- arteptech.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
- Customers edit orders and change the shipping address before it ships
- Swap a size or colour, change quantities, remove or add items
- Editing stops the moment the order ships or the warehouse starts work
- Extra items are paid on Shopify's payment page; refunds stay with you
- Customers cancel orders themselves, with refund and restock, if you allow
Order editing for customers: change address, items or cancel after checkout, under your rules.
OrderFix is self-service order editing. After checkout customers get a link to change the shipping address, change quantities, swap a size or colour, remove or add items, or cancel the order, without emailing you. You decide what is allowed and for how long. Editing stops when the window ends, the order ships or your warehouse starts work. Every edit goes through Shopify order editing: no duplicate orders, fulfilment and reports stay correct.
Questions and comments
Questions people ask about OrderFix: Customer Order Edit, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.