Shopify app
EstablishedHextom: WhatsApp, SMS & Push
Boost revenue by recover abandoned carts via WhatsApp, webpush
- Rating on Shopify
- 4.7(291)
- Reviews
- 291
- Developer
- Hextom
- Launched
- September 26, 2018
- Pricing
- Free to install
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.69
category median 4.60
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
4%
12 of 291
Starting price
$15/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Plan | Free to install | not offered | none | Sign up and get 10 free WhatsApp messages + 1,000 free Web Push messages | Unlimited subscribers; 1000 free monthly Web Push; WhatsApp marketing; Campaign; Back in stock, price drop automation; Subscriber collection tool |
| Business Plan | $15/month | not offered | none | 20,000 web push for $30/mo, 30,000 for $45/mo. Sign up and get $5/mo in SMS & WhatsApp credits. | Free plan+; 10,000+ free monthly Web Push; SMS marketing; Abandoned cart & checkout recovery; Abandoned browser recovery; Campaign scheduling |
| Enterprise Plan | $50/month | not offered | none | 100,000 web push for $100/mo, 150,000 for $150/mo. Sign up and get $20/mo in SMS & WhatsApp credits. | Business plan+; 50,000+ free monthly Web Push; Campaign sent and delivery scheduling; Unique discount code |
Rating distribution
291 ratings on the listing at crawl time.
- 5 stars240(82%)
- 4 stars27(9%)
- 3 stars12(4%)
- 2 stars4(1%)
- 1 star8(3%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 17, 2026SifrahPeru2 months using the app
"Top! Super recomendado. Ayuda a conseguir mejor fluidez de comunicación con los clientes."
1 starOct 23, 2025CatholicallyItalyAbout 8 hours using the app
"DO NOT INSTALL IF YOU NEED SMS for USA. They require you to own your own US SIM card to send SMS. ---> A2P 10DLC ..."
1 starMay 7, 2025Popsy ClothingUnited KingdomAbout 2 months using the app
"We really wanted this app to work for us, but it’s been a frustrating experience from the start. Basic functionality is unreliable — WhatsApp messages ..."
Screenshots
5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Hextom Shopify App - SMS & Web Push Marketing, cart recovery 
2 of 5: Hextom Shopify App - SMS & Web Push Marketing, cart recovery 
3 of 5: Hextom Shopify App - SMS & Web Push Marketing, cart recovery 
4 of 5: Hextom Shopify App - SMS & Web Push Marketing, cart recovery 
5 of 5: Hextom Shopify App - SMS & Web Push Marketing, cart recovery
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Personalized campaigns
- SMS notifications
- Web push notifications
- Multi-channel messaging
- Cross-device carts
- Opt-in pop-ups
- Discount offers
- Time-limited offers
- Conversion tracking
- Automated workflows
Display options
- Custom branding
- Pop-up builder
- Custom discount codes
- Triggers
- Templates
- Customizable widgets
- Multi-language
- A/B testing
- Targeting rules
- Behavior tracking
Notification types
- Cart recovery
- Back in stock
- Custom events
- Flash sales
- Order updates
- Price alerts
- Product announcements
- Promotions
- Reminders
- Welcome messages
Subscriber management
- Auto-notifications
- Import and export
- Manage preferences
- Subscriber list
- Opt-in
- List cleanup
- Segments
- A/B testing
- Conversion tracking
- Engagement tracking
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Hextom
- Apps in the dataset:
- 6
- Address:
- Richmond Hill, ON, CA
- Website:
- hextom.com
- Support email domain:
- hextom.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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bitCRM WhatsApp Abandoned Cart
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PushEngage Push Notifications
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Signal ‑ Web Push Notification
No ratings yet · shares 45% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 74 words.Show
- Easily create customizable popups to grow WhatsApp, SMS and Web Push subscribers
- Create multi-channel campaigns in minutes with WhatsApp, SMS and Web Push
- Auto recover abandoned cart, abandoned checkout, and abandoned browser
- Auto send back in stock and price drop reminders automatically to drive new sale
- Send messages to every subscriber via the optimal channels, avoiding duplicates
Boost sales with omni-channel marketing via WhatsApp, SMS, and Web Push campaigns & automations
Effortlessly expand your marketing reach with our all-in-one platform, featuring WhatsApp, SMS, and Web Push channels. Grow your subscriber list and create sales-boosting campaigns across these channels. Recover lost sales with abandoned cart and checkout automations, and drive new sales with back-in-stock and price-drop alerts. Our smart balancing algorithm ensures each message is delivered via the best channel, avoiding duplicates.
Questions and comments
Questions people ask about Hextom: WhatsApp, SMS & Push, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
291 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.