Shopify app
NewTrustway: Package Protection
Package protection upsell for peace-of-mind shipping coverage
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Trustway
- Launched
- August 30, 2024
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.56
category median 4.57
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | We deduct the cost of the package protection for each order automatically | not listed |
Rating distribution
1 ratings on the listing at crawl time.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 29, 2024ANAXCanada5 minutes using the app
"Highly recommended Trustway package protection services as they have lived up to their disclaimer. I have saved more money and earned more money using this ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Coverage type
- Stolen packages
- Lost packages
- Damaged packages
Opt-in experience
- Cart page
- Custom widget
- Custom upsell
Claims management
- Claims portal
- Claims dashboard
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, other data
- Edit customers: Customer data
- Edit products: Products, collections
- Edit orders: Draft orders, order fulfillments, all order history for the last 60 days
- Edit other data: Publications of products on sales channels
Developer
Trustway
- Apps in the dataset:
- 1
- Address:
- 1217 houghton rd, Kelowna, BC, V1X8E2, CA
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Xcotton Post Purchase Guard
5.0(763) · listed as similar by Shopify
Navidium Shipping Protection
4.7(397) · listed as similar by Shopify
Captain Shipping Protection
4.9(310) · listed as similar by Shopify
Solace Shipping Protection
No ratings yet · shares 58% of feature handles
ShipTection
4.8(38) · shares 50% of feature handles
Parcel Protect
5.0(3) · shares 44% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 74 words.Show
- Improved customer experience and service, leading to expanding client retention
- Simplified claim process, shortened wait times and full product refunds
- Increase retailers Average Order Value (AOV) and profit margins
- Optimizing company resources by alleviating customer service requirements
Drive Growth with Trusted Package Protection.
At Trustway, we're dedicated to enhancing relations between online retailers and consumers with exceptional package protection services. Our mission is to ensure peace of mind by safeguarding packages from loss, theft, or damage during transit. We simplify customer service, reduce wait times, and save money for retailers and shoppers. Our goal is to ease companies' customer service demands, enabling executives to focus on strategic growth and business development.
Questions and comments
Questions people ask about Trustway: Package Protection, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.