Shopify app
Newtoldby
Post-purchase surveys. Follow the answers.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Vera Labs LLC
- Launched
- August 11, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.77
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$6/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Unlimited response collection; 24-hour response & analytics history; Eight templates; three question types; Optional follow-ups; answer CSV exports; Data-request exports |
| Pro | $6/month | $50/year | 14 days | none stated | Everything in Free; Unlimited response & analytics history; Full-history answer CSV exports; Automatic AI Insights; Original quotes linked to responses; Data-request exports |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Survey types
- Customer satisfaction
- Market research
- Net Promoter Score (NPS)
- Product feedback
- Post-purchase
- Attribution
Submission management
- Data export
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Customer accounts, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, orders
- View customers: Customer data
- View orders: All order history for the last 60 days
Developer
Vera Labs LLC
- Apps in the dataset:
- 2
- Address:
- Austin, TX, US
- Website:
- not stated
- Support email domain:
- gettoldby.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show
- Ask up to five questions, one at a time, after checkout.
- Choose attribution, NPS or open-text templates, or write your own.
- Connect acquisition maps, answer tables and customer follow-ups.
- Filter responses, inspect order context and export answers to CSV.
- Get automatic AI themes and original quotes linked to responses (Pro).
Learn how customers found you. Explore their answers and the orders behind them.
Ask one question at a time on your Thank you and Order status pages. Start from a template or write multiple choice, NPS and open-text questions. Add optional follow-ups to selected options. Explore acquisition maps, answer tables and responses with order context. Export answers to CSV. Free includes a rolling 24-hour history; collection and retention continue. Pro adds unlimited history and automatic AI themes, with original quotes linked to responses.
Questions and comments
Questions people ask about toldby, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.