Shopify app
NewSway: AI Email & Cart Recovery
Writes your cart, welcome and win-back messages in your voice
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Innvente SDS
- Launched
- August 26, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.55
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Up to 500 contacts; 25 campaigns written a month; Five automated flows, live from day one; Copy written in your store's own voice; No per-message charges; Email Support |
| Starter | $29/month | not offered | none | none stated | Up to 2,000 contacts; 150 campaigns written a month; Five automated flows, live from day one; Copy written in your store's own voice; No per-message charges; Email Support |
| Growth | $59/month | not offered | none | none stated | Up to 10,000 contacts; 500 campaigns written a month; Five automated flows, live from day one; Copy written in your store's own voice; No per-message charges; Email + Phone Support |
| Pro | $99/month | not offered | none | none stated | Up to 50,000 contacts; 1,500 campaigns written a month; Five automated flows, live from day one; Copy written in your store's own voice; No per-message charges; Dedicated Account Manager |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Personalized campaigns
- Web push notifications
- Multi-channel messaging
- Opt-in pop-ups
- Discount offers
- Conversion tracking
- Automated workflows
Display options
- Custom branding
- Triggers
- Templates
- Targeting rules
- Behavior tracking
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, store analytics, Online Store
- View customers: Browsing behavior, customer data
- View products: Products, product listings, collections
- View orders: All order history for the last 60 days
- View discounts: Discount codes and promotions
- Edit store analytics: Reports, web pixels
- View Online Store: Online Store pages
Developer
Innvente SDS
- Apps in the dataset:
- 1
- Address:
- Street-1 F-5/1, Islamabad, 46000, PK
- Website:
- innvente.com
- Support email domain:
- getsway.io
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 99 words.Show
- Five flows written for you: welcome, cart, browse, back in stock and win-back
- Every message in your store's own voice, never a generic template
- Nothing sends until you approve it, and every edit sharpens the voice
- One message per customer, on the channel they use: WhatsApp, email or push
- Sales counted only when a shopper clicked a message before buying
Cart, welcome and win-back messages written in your store's voice. You approve, Sway sends them.
Sway writes and sends your store's marketing on email, web push and WhatsApp, in your own voice. It reads your product and store pages, asks four quick questions, then drafts your welcome, abandoned cart, browse abandonment, back in stock and win-back flows on push and email. You approve, edit, or ask for a rewrite in plain English.
Each customer gets one message per moment, on their best channel. A daily agent suggests campaigns with a reason for each, and nothing sends without your yes.
Questions and comments
Questions people ask about Sway: AI Email & Cart Recovery, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.