Shopify app
NewFT Post Purchase Surveys
"How did you hear about us?" and "How was your...
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- FENWIK
- Launched
- September 25, 2025
- Pricing
- Free
- Languages
- English, French, German, Italian, Portuguese (Brazil), Spanish
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.75
category median 4.75
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
Free plan
band: Free
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Form customization
- Embedded forms
Survey types
- Customer satisfaction
- Product feedback
- Post-purchase
- Attribution
Submission management
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
- View other data: Locales
Developer
FENWIK
- Apps in the dataset:
- 1
- Address:
- 1111B S Governors Ave STE 20447, Dover, DE, 19904, US
- Website:
- feedback.tools
- Support email domain:
- feedback.tools
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Powerful Contact Form Builder
4.9(2,594) · listed as similar by Shopify
Hulk Contact Form Builder
4.8(2,033) · listed as similar by Shopify
Zigpoll Customer Surveys
5.0(594) · listed as similar by Shopify
ExtraSale Post Purcahse upsell
5.0(1) · shares 71% of feature handles
Kansha Post‑Purchase Survey
No ratings yet · shares 63% of feature handles
Customer Pulse
No ratings yet · shares 57% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 102 words.Show
- Every feature is free: unlimited responses, no card, no paid tier
- Ask every buyer to rate their order: emoji, stars or numbers, then a comment
- Learn how customers found you: write your own options, let buyers pick several
- Track your CSAT score and channel shares, every answer linked to its order
- Edit every question, scale, label, button and thank you message, no code
Run free post-purchase surveys on your thank you page. Track CSAT and see how customers found you.
FT Post Purchase Surveys adds two surveys to the order confirmation page. One asks buyers to rate the order with emoji, stars or numbers and leave a comment. The other asks how buyers found you: write your own options and let them pick several. Every question, label and message is editable. The dashboard tracks your CSAT score, charts channel shares and links each answer to its order. Setup is no code and surveys load after payment. The app is free: unlimited responses, no paid tier.
Questions and comments
Questions people ask about FT Post Purchase Surveys, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.