Shopify app
LeaderBuilt for ShopifyStoreFAQ: Product FAQ Chatbot
AI FAQ Builder with Schema, Product FAQs, Live Chat &...
- Rating on Shopify
- 5.0(158)
- Reviews
- 158
- Developer
- Storeware
- Launched
- January 3, 2024
- Pricing
- Free plan available
- Languages
- English, French, German, Italian, Portuguese (Brazil), Chinese (Simplified), Chinese (Traditional), Vietnamese, Thai, Chechen, Arabic, Hebrew, Hindi, Russian, Polish, Romanian, Spanish, Swedish, Dutch, Finnish, Korean, Japanese, Turkish
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.90
category median 4.73
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
2%
3 of 158
Starting price
$7.99/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | Up to 100 FAQ Page Views; Unlimited FAQs & FAQ Groups; AI Chatbot & Write FAQs with AI; AI Conversations 25 (Lifetime); Train on AI Products Up to 50; FAQ Export/Import; Instant Answer with Live Chat; Standard Support |
| Professional | $7.99/month | not offered | none | $0.0159 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations | Up to 500 FAQ Page Views; Unlimited FAQs & FAQ Groups; AI Chatbot & Write FAQs with AI; AI Conversations 50/mon; Train on AI Products Up to 150; Multilingual FAQ; Instant Answer with Live Chat; Dedicated Support |
| Growth | $14.99/month | not offered | none | $0.0075 per extra FAQ Page views, $0.30 per extra AI Chatbot Conversations | Up to 2000 FAQ Page Views; Unlimited FAQs & FAQ Groups; AI Chatbot & Write FAQs with AI; AI Conversations 100/mon; Train on AI Products Up to 300; Multilingual FAQ; Instant Answer with Live Chat; Dedicated Support |
| Enterprise | $49.99/month | $479.90/year | none | $0.30 per extra AI Chatbot Conversations | Unlimited FAQ Page Views; Unlimited FAQs & FAQ Groups; AI Chatbot & Write FAQs with AI; AI Conversations 500/mon; Train on AI Products Up to 2,000; Multilingual FAQ; Instant Answer with Live Chat; Priority Support |
Rating distribution
158 ratings on the listing at crawl time.
- 5 stars155(98%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars1(1%)
- 1 star2(1%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 7, 2026BillaboneSouth AfricaAbout 2 years using the app
"Santos was very helpful with the StoreFAQ app when I reached out. This app is really useful on product pages to help answer the most ..."
5 starsOct 5, 2026ESSENCE of SULPHURUnited Kingdom2 days using the app
"Easy to use, and it change the feel of my website. I don't need to answer q&a individually now. The helpdesk was super fast to ..."
5 starsJul 12, 2026Poodle SupplyCzechiaOver 1 year using the app
"I honestly can't imagine running my small business without StoreFAQ anymore. It helps me every single day by answering repetitive customer questions, saving me hours ..."
Screenshots
5 of 8 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Build Multilingual FAQs with Instant Answers & Live Chat 
2 of 5: Create Stunning FAQ Page On Your Store 
3 of 5: Write FAQs With The Help Of AI 
4 of 5: Design Your FAQs With Utmost Flexibility 
5 of 5: Add Live Chat to Shopify Store
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Editing tools
- HTML
- Rich text editor
- Drag-and-drop editor
- AI generation
- Import and export
- Custom URL
- Multi-language
Display options
- Accordions
- Tabs
- Custom templates
- Product page
- Collection page
- FAQ page
- Instant answers
- Mobile responsive
- Custom font and color
- Custom CSS
Content types
- Descriptions
- Titles
- Images
- Videos
- Tags
- FAQs
Content creation
- AI generation
- Multi-language
- Import and export
SEO
- Internal linking
- URL optimization
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View store data
Products, orders, Online Store, other data
- View products: Products, collections
- View orders: All order history for the last 60 days
- View Online Store: Online Store pages, theme
- View other data: Locales, locations, publications of products on sales channels
Developer
Storeware
- Apps in the dataset:
- 2
- Address:
- 124 Broadkill Rd #599, Milton, DE, 19968, US
- Website:
- storefaq.io
- Support email domain:
- storeware.io
- English support:
- yes
- Resources:
- Privacy policy, App Documentation
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Bulk FAQ Generator
On Shopify, not yet in the dataset · listed as similar by Shopify
Asklo AI Assistant | FAQs, Q&A
On Shopify, not yet in the dataset · listed as similar by Shopify
Product FAQ Generator ‑ OCS
On Shopify, not yet in the dataset · listed as similar by Shopify
D: AI FAQ Page
4.6(139) · shares 42% of feature handles
AMP: FAQ Page & Help Center HQ
4.5(16) · shares 39% of feature handles
Variant Descriptions King
5.0(96) · shares 33% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
- Reduce support tickets with AI-generated FAQs and instant answers
- Add FAQ schema / JSON-LD for SEO with product FAQ content and structured answers
- Answer product queries in real time with AI Chatbot and Live Chat
- Export or Import FAQs easily & build your customer help center instantly
- Manage FAQs by chatting with Claude, ChatGPT, or Cursor via MCP
Create AI FAQ pages, product FAQs, FAQ schema, instant answers & live chat with AI Chatbot
StoreFAQ helps merchants build SEO-friendly FAQ pages, product FAQs, and an AI Chatbot for instant customer support. Connect StoreFAQ to Claude and ChatGPT with MCP to write, update, and manage FAQs through simple chat prompts. Create answers faster with AI, organize them with a drag-and-drop builder, and display them anywhere. Add FAQ schema/JSON-LD for search visibility, and use the AI Chatbot, Instant Answer, and Live Chat to reduce repetitive support tickets.
Questions and comments
Questions people ask about StoreFAQ: Product FAQ Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
158 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.